Patient Access Scheduler I - Rad Onc

• Schedule diagnostic, surgical, and/or outpatient procedures using EHR and scheduling systems
• Verify insurance eligibility, benefits, and authorization requirements
• Register patients and ensure accurate demographic and financial data entry
• Provide patients with procedure preparation instructions and cost estimates
• Collect co-pays, deductibles, and outstanding balances
• reconcile daily cash drawer
• Communicate with physicians, office staff, and departments to confirm procedure details and resolve scheduling conflicts
• Document all insurance and authorization information in the registration system
• Respond to incoming calls and assist patients with scheduling, rescheduling, and inquiries
• Support outpatient departments with system maintenance tasks (e.g., opening/closing resources, overbooking)
• Adhere to HIPAA and organizational confidentiality standards
• Performs related duties as assigned

• High school diploma or GED required
• vocational training in medical office administration preferred
• One (1) year in a medical office or hospital setting, including 6 months of scheduling or insurance verification experience
• Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
• Knowledge of medical terminology, insurance plans, and scheduling protocols
• Strong communication and customer service skills
• Proficiency in EHR systems and scheduling software
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy in data entry
• Basic computer and office equipment proficiency

vocational training in medical office administration