Patient Access Scheduler 1 Job at Baptist Health

Patient Access Services Representative

The TMCOne Pulmonary specializes in Pulmonary and Sleep Medicine where each pati...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
some positions may require certification as a Medical Assistant (CMA)
knowledge of office management practices, including billing and scheduling within healthcare
knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
knowledge of patient care protocols and practices
knowledge of general patient care practice, methods and regulations
skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
skill in scheduling appointments and referrals

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
performs medical necessity screening and ensures compliance with system requirements
interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations and information for denials as needed
uses medical terminology and scheduling knowledge to select correct procedure when scheduling and coordinates information with other departments as needed

Fulltime

Patient Access Representative

The Patient Access Representative serves as the first point of contact for all p...

Location

United States , Streetsboro

Salary:

15.00 - 22.46 USD / Hour

University Hospitals

Expiration Date

Until further notice

Requirements

High School Equivalent / GED
1+ years Customer Service
Exceptional communication skills with both patients and medical care providers to relay necessary information
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Strong organizational skills
Problem-solving skills for scheduling conflicts, missing documentation and other issues
Attention to detail to ensure all patient information is accurate and available
Compassion to help patients and caregivers in difficult situations
Understanding of the importance of confidentiality
Basic knowledge of electronic health records and basic medical terminology

Job Responsibility

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments
Assists patients with enrolling and utilizing MyChart
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances
Assist with completion of various types of paperwork and forms
Effectively work EPIC workques, worklist and inbasket messages
Schedules referrals and follow-up visits

What we offer

healthcare
dental
vision
retirement plan options

Fulltime

Patient Access Representative I – Insurance Verification

The Patient Access Representative I – Insurance Verification is responsible for ...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

One (1) year of experience in a healthcare setting preferred, especially in insurance verification or scheduling
Knowledge of insurance plans, medical terminology, and healthcare billing practices
Strong communication and customer service skills
Proficiency in EHR systems and payer verification tools
Ability to multitask in a fast-paced environment
Attention to detail and accuracy in data entry
Basic computer and office equipment proficiency

Job Responsibility

Verify insurance eligibility and benefits using electronic tools and payer portals
Obtain prior authorizations and document approvals in the registration system
Collect co-pays, deductibles, and outstanding balances
establish payment plans when needed
Explain insurance coverage, financial responsibility, and available financial assistance to patients
Register patients accurately, ensuring all demographic and insurance data is complete
Coordinate with clinical departments and physician offices to confirm procedure details and scheduling needs
Respond to patient inquiries regarding insurance, billing, and scheduling
Maintain accurate documentation of all verification and authorization activities
Reconcile daily cash drawer and ensure compliance with financial policies

Fulltime

Patient Access Supervisor

Baptist Medical Center is currently hiring for a Full-Time Days Patient Access S...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
1-2 years Customer Service Experience Required
1-2 years Healthcare Experience Required
1-2 years Insurance Experience Required
1-2 years Scheduling Experience Required
1-2 years Patient Access Services Experience Required
1-2 years Patient Financial Services Experience Required
1-2 years Leadership Experience Required
Certified Revenue Cycle Specialist (CRCS) Required Or Certified Healthcare Access Associate (CHAA) Required

Job Responsibility

Registering patients accurately and efficiently
Utilizating multiple systems and interfaces
Cross-Training in order to work in multiple patient access areas
Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
Possessing a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintaining a professional relationship with all clinical and non-clinical team members including peer leaders in other departments
Articulating compliance documentation and ensure completion of required patient consent forms
Maintaining patient privacy in accordance with HIPAA guidelines
Assisting in the On-Call rotation for the assigned area including staffing as needed

What we offer

Up to $1,000 Sign On Bonus

Fulltime

Patient Access Supervisor

Baptist Beaches is currently hiring for a Full-Time Patient Access Supervisor to...

Location

United States , Jacksonville Beach

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
1-2 years Customer Service Experience Required
1-2 years Healthcare Experience Required
1-2 years Insurance Experience Required
1-2 years Scheduling Experience Required
1-2 years Patient Access Services Experience Required
1-2 years Patient Financial Services Experience Required
1-2 years Leadership Experience Required
Certified Revenue Cycle Specialist (CRCS) Required Or Certified Healthcare Access Associate (CHAA) Required

Job Responsibility

Accurately register all patients and update demographic and insurance information for maintenance of accurate information
Utilization of multiple systems and interfaces
Cross-Trained in order to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually
Possesses a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members including peer leaders in other departments
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines
Assists in the On-Call rotation for the assigned area including staffing as needed

Fulltime

Medical Scheduler

Robert Half is seeking a proactive and organized Medical Scheduler with hands-on...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1-2 years of medical scheduling or patient access experience in a healthcare setting
Proficiency with the EPIC EHR system is required
Strong organizational, problem-solving, and customer service skills
Ability to communicate clearly and professionally with patients, providers, and staff
Familiarity with medical terminology and healthcare front desk operations

Job Responsibility

Coordinate, schedule, and confirm patient appointments using the EPIC electronic health records (EHR) system
Review, update, and maintain patient records to ensure accuracy and compliance with healthcare regulations
Liaise with clinical staff to prioritize urgent scheduling needs and optimize provider schedules
Act as a friendly, knowledgeable point of contact for patient scheduling inquiries, appointment changes, and general information requests
Collaborate with administrative and medical teams to streamline scheduling workflows and improve the patient experience
Demonstrate expertise in electronic records management, patient access workflows, and multitasking in a high-volume environment

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan