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Patient Access Representative

United States, Tarzana · Job Posted January 07, 2026
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Job Description

We are seeking a reliable and detail-oriented Patient Access Representative to support the Emergency Department at a busy healthcare facility in Tarzana. This role plays a key part in ensuring an efficient, accurate, and compassionate patient intake experience in a fast-paced emergency care setting.

Job Responsibility

  • Greet and check in patients upon arrival to the Emergency Department
  • Accurately collect and verify patient demographic and insurance information
  • Register patients in hospital systems in a timely and compliant manner
  • Communicate calmly and professionally with patients and families during high-stress situations
  • Collaborate closely with nursing and clinical staff to support patient flow
  • Maintain accurate documentation and update patient records in real time
  • Follow hospital policies, HIPAA regulations, and Emergency Department protocols

Requirements

  • Prior experience in patient access, hospital registration, or medical front desk preferred
  • Ability to remain calm and focused in a fast-paced, high-volume environment
  • Strong data entry skills with high attention to detail
  • Excellent communication and customer service skills
  • Comfortable working with electronic health record systems
  • Flexibility to work varying shifts, including evenings, weekends, and holidays

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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