Patient Access Representative Job at American Nursing Care (Lakewood)

Patient Access Representative

Join a leading healthcare organization dedicated to providing exceptional care a...

Location

United States , Palo Alto

Salary:

42.09 - 45.16 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Ability to speak and write effectively at a level appropriate for the job
Ability to work collaboratively and effectively with individuals at all levels of the organization
Proficient knowledge of computer systems and software used in a functional area
Knowledge of medical terminology, including various insurance types and health programs

Job Responsibility

Securely handle and accurately record payments collected at the point-of-service delivery
Develop a foundational understanding of various health insurance coverage options and their related processes and procedures
Address routine patient escalations and perform service recovery with professionalism and empathy
Escalate advanced or complex registrations to more experienced team members for resolution
Greet patients warmly and initiate the registration process, maintaining professional communication with staff, medical professionals, guests, and patients through telephone, email, or in-person contact
Meet weekly individual productivity and key performance indicators and standards, adhering to departmental priorities
Provide excellent customer service to all individuals encountered
Undertake a combination of responsibilities across all areas of patient access service operations

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match
free online training through Aquent Gymnasium

Patient Access Representative

As "the champion of first impressions" our valued Patient Access professionals a...

Location

United States , Salt Lake City

Salary:

17.00 - 25.08 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred
Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines
High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Job Responsibility

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors
Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system
Verify insurance benefits
explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service
Serve as a mentor to new associates and assist in new employee orientation

What we offer

Medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Patient Access Representative

As "the champion of first impressions" our valued Patient Access professionals a...

Location

United States , Pueblo

Salary:

18.00 - 28.60 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred
Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines
High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Job Responsibility

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors
Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system
Verify insurance benefits
explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service
Serve as a mentor to new associates and assist in new employee orientation

What we offer

Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off
Tuition reimbursement
Retirement plan benefit(s) including 401(k), 403(b), and other defined benefits offerings

Parttime

Patient Access Representative

The Patient Access Representative plays a critical role in helping patients conn...

Location

United States , Santa Cruz

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
6 months of experience in an outpatient or medical office environment preferred
Comparable experience in customer service or call center settings preferred
Strong customer service and interpersonal skills
Ability to manage multiple priorities in a fast‑paced environment
Proficient keyboarding and computer navigation skills
Experience using standard office equipment
Knowledge of medical terminology
Familiarity with electronic practice management systems
Experience handling multi‑line or automated phone systems

Job Responsibility

supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems
helping patients move easily through the healthcare process

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
access to top jobs
competitive compensation

Patient Access Representative

As "the champion of first impressions" our valued Patient Access professionals a...

Location

United States , Durango

Salary:

18.00 - 25.95 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred
Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines
High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Job Responsibility

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors
Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system
Verify insurance benefits
explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service
Serve as a mentor to new associates and assist in new employee orientation

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Patient Access Representative

Patient Access Representatives facilitate a welcome and easy access to the facil...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience preferred
1 – 3 years of experience preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter
Verifies insurance eligibility and obtains necessary authorizations for services rendered
Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances
Performs financial assessment for appropriate program assistance
Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents
Represents the Patient Access department in a professional, courteous manner at ALL times
Required to assist the hospital in the event of an internal or external disaster
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change
Supports the department in achieving established performance targets

Fulltime

Patient Access Representative

Patient Access Representatives facilitate a welcome and easy access to the facil...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience preferred
1 – 3 years of experience preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter
Verifies insurance eligibility and obtains necessary authorizations for services rendered
Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances
Performs financial assessment for appropriate program assistance
Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents
Represents the Patient Access department in a professional, courteous manner at ALL times
Required to assist the hospital in the event of an internal or external disaster
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change
Supports the department in achieving established performance targets

Fulltime

Patient Access Representative

The Patient Access Representative performs efficient and orderly registration of...

Location

United States , Avondale

Salary:

Not provided

Phoenix Children's

Expiration Date

Until further notice

Requirements

Arrives patients who present for professional and hospital services that have been pre-registered and collect co-pay and deductible amounts
Accurately documents all information in the appropriate fields and/or account notes
Courteously answers the telephone and answers all questions in a timely manner
Identifies and refers uninsured and underinsured patients to the Financial Counselor
Inquires patient account system(s) to identify any previous unpaid liability in AMPFM/Misys
Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, co-workers and management
Organizes, prioritizes, and monitors daily work activity to ensure that complete, accurate, and compliant registration has been performed in a timely manner
Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels
Performs registration in appropriate HIS system, verifies insurance coverage, obtains authorization for patients who present for professional and hospital services and have not been pre-registered

Job Responsibility

Performs efficient and orderly registration of all patients
Acts as primary liaison for patients receiving professional and hospital services at Phoenix Children's
Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the patient and/or guarantor present for services
Collects co-pay and deductible amounts at time of service
Some travel from site to site may be necessary based on business needs of the department

Parttime

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Patient Access Representative

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Patient Access Representative

Patient Access Representative

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