Patient Access Representative Job at Phoenix Children's (Scottsdale)

Patient Access Representative

As "the champion of first impressions" our valued Patient Access professionals a...

Location

United States , Keystone

Salary:

18.97 - 28.89 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Office experience in a healthcare environment
medical terminology
ability to multitask and prioritizing skills
experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7
utilization of website search engines
High School diploma required

Job Responsibility

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors
Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system
Verify insurance benefits
explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service
Serve as a mentor to new associates and assist in new employee orientation

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Patient Access Services Representative

The TMCOne Pulmonary specializes in Pulmonary and Sleep Medicine where each pati...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
some positions may require certification as a Medical Assistant (CMA)
knowledge of office management practices, including billing and scheduling within healthcare
knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
knowledge of patient care protocols and practices
knowledge of general patient care practice, methods and regulations
skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
skill in scheduling appointments and referrals

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
performs medical necessity screening and ensures compliance with system requirements
interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations and information for denials as needed
uses medical terminology and scheduling knowledge to select correct procedure when scheduling and coordinates information with other departments as needed

Fulltime

Patient Access Representative I – Insurance Verification

The Patient Access Representative I – Insurance Verification is responsible for ...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

One (1) year of experience in a healthcare setting preferred, especially in insurance verification or scheduling
Knowledge of insurance plans, medical terminology, and healthcare billing practices
Strong communication and customer service skills
Proficiency in EHR systems and payer verification tools
Ability to multitask in a fast-paced environment
Attention to detail and accuracy in data entry
Basic computer and office equipment proficiency

Job Responsibility

Verify insurance eligibility and benefits using electronic tools and payer portals
Obtain prior authorizations and document approvals in the registration system
Collect co-pays, deductibles, and outstanding balances
establish payment plans when needed
Explain insurance coverage, financial responsibility, and available financial assistance to patients
Register patients accurately, ensuring all demographic and insurance data is complete
Coordinate with clinical departments and physician offices to confirm procedure details and scheduling needs
Respond to patient inquiries regarding insurance, billing, and scheduling
Maintain accurate documentation of all verification and authorization activities
Reconcile daily cash drawer and ensure compliance with financial policies

Fulltime

Patient Access Representative

The Patient Access Representative serves as the first point of contact for all p...

Location

United States , Streetsboro

Salary:

15.00 - 22.46 USD / Hour

University Hospitals

Expiration Date

Until further notice

Requirements

High School Equivalent / GED
1+ years Customer Service
Exceptional communication skills with both patients and medical care providers to relay necessary information
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Strong organizational skills
Problem-solving skills for scheduling conflicts, missing documentation and other issues
Attention to detail to ensure all patient information is accurate and available
Compassion to help patients and caregivers in difficult situations
Understanding of the importance of confidentiality
Basic knowledge of electronic health records and basic medical terminology

Job Responsibility

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments
Assists patients with enrolling and utilizing MyChart
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances
Assist with completion of various types of paperwork and forms
Effectively work EPIC workques, worklist and inbasket messages
Schedules referrals and follow-up visits

What we offer

healthcare
dental
vision
retirement plan options

Fulltime

Advocacy Relations Senior Manager, Respiratory

In this vital role the Advocacy Relations Senior Manager, Respiratory will lead ...

Location

United States

Salary:

154865.00 - 182086.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient advocacy and/or healthcare policy and access experience
Master’s degree and 4 years of patient advocacy and/or healthcare policy and access experience
Bachelor’s degree and 6 years of patient advocacy and/or healthcare policy and access experience
Associate’s degree and 10 years of patient advocacy and/or healthcare policy and access experience
High school diploma / GED and 12 years of patient advocacy and/or healthcare policy and access experience

Job Responsibility

Develop and execute comprehensive U.S. advocacy strategy plans for respiratory therapeutic areas, aligned with business goals, patient needs, and the evolving healthcare environment
Champion and lead meaningful engagement with respiratory patients and advocacy organizations, navigating a highly collaborative environment with co-commercialization partner to ensure alignment on shared strategy, stakeholder engagement, and co-branded initiatives
Build and manage strategic, compliant relationships with national and community-based respiratory advocacy organizations, including those focused on education and access
Partner closely with Medical Affairs, Commercial, Access, Corporate Affairs, Government Affairs, and Compliance to ensure patient perspectives are integrated into internal planning and external programming
Position Amgen (and the broader co-commercialization partnership) as a trusted and credible partner to organizations advocating for policy, access, and disease awareness
Engage in regular coordination with advocacy counterparts at partner company to co-create programs, ensure consistent messaging, and avoid duplication of effort
Represent the partnership in joint industry forums, coalitions, and patient-centered alliances
Develop scalable, high-impact frameworks for collaborative engagement with advocacy organizations that lead to measurable impact in education, policy, and patient empowerment
Support the development of patient access strategies through partnerships with advocacy groups addressing barriers to diagnosis, treatment initiation, and sustained disease management
Represent Amgen for engagements with respiratory coalitions focused on Medicaid access, formulary coverage, and community-based care delivery

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Patient Access Trainer

This job is responsible for delivering individual and group on-the-job training ...

Location

United States , Tacoma

Salary:

26.76 - 39.81 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Two years of related work experience that would demonstrate attainment of the requisite job knowledge/abilities.

Job Responsibility

Delivers individual and group on-the-job training to meet the needs of front-end clinic staff and management
plans orientation program(s) for new employees who are engaged in front-end support functions at the assigned clinics/facilities.
Schedules training rooms/sites and arranges equipment for orientation and/or group training sessions.
Delivers training for all new Patient Access staff
offers mandatory training to all Patient Access staff and clinic management as needed.
Provides on-site supplemental training to staff as necessary
identifies training-related issues for referral to Patient Access management/team.
Participates in on-boarding planning for individuals and acquisitions to keep abreast of training needs.
Creates, reviews and updates training materials
maintains job aids and instructional materials to assure they are current and relevant.

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Access Representative

We are seeking a reliable and detail-oriented Patient Access Representative to s...

Location

United States , Tarzana

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in patient access, hospital registration, or medical front desk preferred
Ability to remain calm and focused in a fast-paced, high-volume environment
Strong data entry skills with high attention to detail
Excellent communication and customer service skills
Comfortable working with electronic health record systems
Flexibility to work varying shifts, including evenings, weekends, and holidays

Job Responsibility

Greet and check in patients upon arrival to the Emergency Department
Accurately collect and verify patient demographic and insurance information
Register patients in hospital systems in a timely and compliant manner
Communicate calmly and professionally with patients and families during high-stress situations
Collaborate closely with nursing and clinical staff to support patient flow
Maintain accurate documentation and update patient records in real time
Follow hospital policies, HIPAA regulations, and Emergency Department protocols

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Access Representative

We are seeking a dependable, detail-oriented Patient Access Representative to su...

Location

United States , Burbank

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient access, registration, or hospital front desk preferred
Ability to remain calm, professional, and efficient in high-pressure situations
Strong attention to detail and data entry accuracy
Excellent communication and customer service skills
Basic computer proficiency and comfort working with hospital systems
Flexibility to work shifts, including evenings, weekends, or holidays as needed

Job Responsibility

Greet and check in patients as they arrive to the Emergency Department
Accurately collect and verify patient demographic and insurance information
Register patients in hospital systems while maintaining compliance with privacy regulations
Communicate clearly and compassionately with patients and families during stressful situations
Collaborate closely with clinical and nursing staff to ensure timely patient flow
Maintain accurate documentation and update patient records in real time
Adhere to hospital policies, HIPAA guidelines, and emergency department protocols

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Access Representative

Phoenix Children's

Location:
United States , Scottsdale

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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Job Posted:
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