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Baptist Health is currently hiring for a Patient Access Rep III to join our Patient Access Services team at our Hill Breast Center location. The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep II's. The PAS II will be verifying patient eligibility with insurance companies, and submitting and/or verifying authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment.
Job Responsibility:
Registering patients accurately and efficiently
Utilizing multiple systems and interfaces
Cross-Training to work in multiple patient access areas
Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
Contributing to PAS Goals as defined annually
Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintaining a professional relationship with all clinical and non-clinical team members
Being able to articulate compliance documentation and ensure completion of required patient consent forms
Maintaining patient privacy in accordance with HIPAA guidelines
On Call Team during week-long rotations
Flexibility to work on a rotating schedule
Selecting a region containing 4 Baptist Facilities and traveling to assignments within
Coaching team members and providing quality feedback to increase compliance and accuracy