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Patient Access Representative III

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American Nursing Care

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Location:
United States , Houston

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

20.46 - 28.90 USD / Hour
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Job Description:

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.

Job Responsibility:

  • Obtains detailed patient insurance benefit information
  • Discusses benefits and other financial issues with patients and/or family members during initial evaluation
  • Advises patients on insurance and billing issues and options
  • Serves as a resource for patients and their family members on financial matters
  • Coordinates all necessary payer authorizations
  • Consistently monitors and updates information regarding insurance data, physicians, authorizations and managed care contracting
  • Assists patients and their families with questions concerning insurance and other financial issues

Requirements:

  • High School Diploma/GED
  • Two (2) years of related experience
  • Extended knowledge of HMO’s, PPO’s, Commercial/Governmental payers and System/Entity specific hospital contracts with Third Party payers
  • Extended knowledge of HIPPA and EMTALA

Nice to have:

  • Scheduling and Oncology experience
  • Knowledge of Epic systems and use of decision trees
What we offer:

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Additional Information:

Job Posted:
February 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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