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Patient Access Representative II

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Baptist Town Center is currently hiring for a PRN Patient Access Rep II to join our Patient Access Services Department at our Baptist Town center location here in the Jacksonville, FL area.

Job Responsibility:

  • Registering patients accurately and efficiently
  • Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
  • Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
  • Contributing to PAS Goals as defined annually
  • Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
  • Maintaining a professional relationship with all clinical and non-clinical team members
  • Articulating compliance documentation and ensure completion of required patient consent forms
  • Maintaining patient privacy in accordance with HIPAA guidelines

Requirements:

  • High School Diploma/GED
  • 1-2 years Customer Service Experience Required
  • 1-2 years Insurance Experience Required
  • 1-2 years Healthcare Experience Required

Nice to have:

  • Bachelor's Degree
  • Certified Healthcare Access Associate (CHAA)
What we offer:

Up to $500 Sign-on Bonus

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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