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Under general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.
Job Responsibility:
Under general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources
interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment
Requirements:
Listens well and devotes full attention to patients and medical professionals alike
Detailed and empathetic as the job involves dealing with people who are critically ill or injured
The ability to remain calm, even under the most stressful of situations
Communicates well, both orally and in writing
The ability to maintain confidentiality
Possesses a basic understanding of medical terminology and procedures
Resourcefulness
High School Diploma, G.E.D. or Equivalent
Nice to have:
Associate's Degree
1 year of Healthcare Experience
Experience with Epic or other EMR systems
Experience with payment collection efforts
Bilingual English/Spanish and/or other languages that meet business needs of the department