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Patient Access Representative II

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Baptist Health (Florida)

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Location:
United States , Saint Augustine

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Baptist Free Standing ED St Johns is hiring a Patient Access Representative II to join our Patient access team in Saint Augustine, FL. This is a full-time, night shift opportunity Monday - Wednesday 7pm-7am.

Job Responsibility:

  • Registers patients accurately and efficiently
  • Utilization of multiple systems and interfaces
  • Cross-Trained in order to work in multiple patient access areas
  • Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
  • Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
  • Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
  • Maintains a professional relationship with all clinical and non-clinical team members
  • Able to articulate compliance documentation and ensure completion of required patient consent forms
  • Maintains patient privacy in accordance with HIPAA guidelines

Requirements:

  • 1-2 years Customer Service Experience Required
  • 1-2 years Healthcare experience required
  • 1-2 years Insurance experience required
  • High School Diploma Required

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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