Patient Access Representative II

• Registering patients accurately and efficiently
• utilizing multiple systems and interfaces
• cross-training in order to work in multiple patient access areas
• maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
• contributing to PAS Goals as defined annually
• maintaining a professional relationship with all clinical and non-clinical team members
• being able to articulate compliance documentation and ensure completion of required patient consent forms
• maintaining patient privacy in accordance with HIPAA guidelines
• on call team during week-long rotations
• selecting a region containing 4 Baptist Facilities and traveling to assignments within
• coaching team members and providing quality feedback to increase compliance and accuracy
• verifying patient eligibility with insurance companies
• submitting and/or verifying authorization requests
• supporting a fast-paced work environment focusing on processing 70+ accounts/requests a day

• High school diploma (or higher) Required
• background in healthcare and insurance
• understanding of authorizations
• high attention to detail
• strong communication skills
• ability to work in a fast-paced environment
• ability to process 70+ accounts/requests a day
• ability to work directly with insurance companies
• ability to work in a low volume call center environment
• ability to maintain service excellence for face-to-face and telephonic encounters
• strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• ability to maintain patient privacy in accordance with HIPAA guidelines
• flexibility to work on a rotating schedule
• ability to travel to assignments within a selected region containing 4 Baptist Facilities
• ability to coach team members and provide quality feedback

positive energy

Up to $1,000 Sign-On Bonus