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Baptist Medical Center South is currently hiring for a Part-Time Patient Access Rep II to join our Registration Department at our Baptist South location here in the Jacksonville, FL area. Shift Details: Thursday - Friday 7am-7pm. This team consists of 28-30 team members during the day in a fast pace,always changing environment. The ED department consist of bedside and desk registration. The PASII is responsible for patient information intake and check-out and ensures proper insurance and payment of patients.The position is three 12 hour shifts in a high-energy and pace environment.
Job Responsibility:
Registering patients accurately and efficiently
Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
Contributing to PAS Goals as defined annually
Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintaining a professional relationship with all clinical and non-clinical team members
Articulating compliance documentation and ensure completion of required patient consent forms
Maintaining patient privacy in accordance with HIPAA guidelines
Requirements:
High School Diploma/GED
1-2 years Customer Service Experience Required
1-2 years Insurance Experience Required
1-2 years Healthcare Experience Required
Nice to have:
Bachelor's Degree
Certified Healthcare Access Associate (CHAA)
What we offer:
Up to $1,000 Sign-On Bonus
professional development opportunities including coaching toward PASIII