CrawlJobs Logo
Baptist Health (Florida) Logo Baptist Health (Florida) · Customer Service

Patient Access Representative II, Rehab Contact Center

United States, Jacksonville · Job Posted June 09, 2026
Apply Position
Job Link Share

Job Description

Southbank Plaza is currently hiring for a Full-Time Days Patient Access Representative II to join our Rehab Contact Center team at our Baptist Southbank Plaza location here in Jacksonville, FL. Shift Details: Full-Time Monday - Friday 8:30am to 5:00pm. This Patient Access Representative II will primarily be a scheduler for appointments within the Baptist Health System. In this role you will be answering around 75-80 patient calls a day and the day in the life will look like answering the patients calls to get them scheduled, completing the registration process, insurance verification and suppling estimates and patient collections in reference to estimate, you will also be required to work patient work queues and make outbound calls to patients. You will have a monthly score card to determine how long it takes to wrap up a call and the quality of a call. The ideal candidate will not only reflect the five Baptist Core Values, but will also have call center, and scheduling experience.

Job Responsibility

  • Registering patients accurately and efficiently
  • Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple Imaging Service Lines
  • Maintaining service excellence to patients and visitors for telephonic encounters
  • Contributing to PAS Goals as defined annually (Collections, productivity, quality, and call metric objectives, etc.)
  • Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
  • Maintaining a professional relationship with all clinical and non-clinical team members
  • Articulating compliance documentation and ensure completion of required patient consent forms
  • Maintaining patient privacy in accordance with HIPAA guidelines

Requirements

  • High school diploma (or higher) Required
  • Insurance Experience
  • Healthcare Experience
  • Customer Service Experience
  • Driver's License - DMV

What we offer

Up to $1,000 Sign-On Bonus

Baptist Health (Florida) - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Patient Access Representative II, Rehab Contact Center

8 matching positions

New

Nursery Practitioner

Join Our Team as a Bank Nursery Practitioner. Looking for flexible nursery work ...
Location
Location
United Kingdom , Waterlooville
Salary
Salary:
12.71 - 13.24 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in a childcare or Early Years setting
  • Level 2 or Level 3 Early Years qualification is desirable but not essential
  • enhanced DBS checks
  • satisfactory references
  • verification of your right to work in the UK
  • any essential qualifications
Job Responsibility
Job Responsibility
  • Support children and colleagues across the nursery as and when needed - covering holidays, supporting during busy periods, or helping provide consistency for children when teams need extra support
  • support children through play, creativity, curiosity, and connection
  • help create a safe, nurturing environment where they feel happy, valued, and confident to explore
Read More
Arrow Right
New

Applications Support Manager

This is a fantastic opportunity to lead a team supporting business-critical plat...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 - 70500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading application support or service desk teams in a complex technology environment
  • Strong knowledge of incident management, problem management and service improvement
  • Confident handling escalations, coordinating technical investigations and working across multiple stakeholders
  • Skilled at using data, trends and insight to improve service quality and reduce repeat issues
  • Collaborative people leader who can develop capability, build engagement and drive accountability
Job Responsibility
Job Responsibility
  • Leading, coaching and developing a team of 1st Line Service Desk Analysts, Apprentices and Applications Support colleagues
  • Creating a positive, inclusive team culture with clear objectives, regular performance conversations and a strong focus on wellbeing and development
  • Managing team capacity, workload prioritisation and escalations across supported applications and services
  • Ensuring application incidents and service requests are resolved effectively and in line with service targets
  • Act as an escalation point for major or sensitive incidents affecting Hyde’s enterprise systems and integrations
What we offer
What we offer
  • Employer pension contributions of up to 10%
  • Minimum of 25 days’ annual leave plus bank holidays
  • Life insurance
  • Health cash plan
  • Access to flexible benefits
  • Wellbeing support
  • Ongoing learning and development opportunities
  • Fulltime
Read More
Arrow Right
New

QA - Salesforce CPQ/Revenue Cloud

We are currently seeking a QA - Salesforce CPQ/Revenue Cloud to join our team in...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years QA experience on Salesforce or enterprise CRM/ERP projects
  • Demonstrated experience in both manual testing and test automation development — not just execution of pre-built scripts
  • Hands-on experience testing CPQ, quoting, pricing, or order management workflows
  • Proficiency with at least one Salesforce automation tool — Provar, Copado Robotic Testing, or Selenium-based frameworks
  • Solid understanding of the full software testing lifecycle — planning, execution, automation, defect management, and closure
  • Experience writing test cases from functional requirements or user stories
  • Defect tracking experience in JIRA, Azure DevOps, or equivalent
  • Familiarity with Salesforce sandbox environments and data loading (Dataloader or similar)
  • Basic understanding of CI/CD concepts and how automated tests plug into deployment pipelines
Job Responsibility
Job Responsibility
  • Execute functional test cases for RCA configuration covering product catalog, pricing, quoting, approvals, ordering, and contract lifecycle
  • Perform end-to-end scenario testing across the full Quote-to-Cash process
  • Log defects with clear reproduction steps, screenshots, and environment details in JIRA or equivalent
  • Retest fixed defects and perform regression testing after each build deployment
  • Validate data migration outputs — record counts, field mappings, data integrity, and referential consistency
  • Support integration testing between RCA and connected systems (ERP, billing, provisioning)
  • Participate in UAT preparation — help set up test data, configure sandbox environments, and support business users during sessions
  • Report daily test execution progress and defect status to the QA Lead
  • Design, develop, and maintain automated test scripts for regression and smoke testing using Salesforce-compatible automation tools (Provar, Copado Robotic Testing, or equivalent)
  • Build reusable automation components for common RCA workflows — quote creation, pricing validation, approval chains, order placement, and contract generation
  • Fulltime
Read More
Arrow Right
New

Home Care Worker

Position: Home Care Worker (Domiciliary Care) in Bispham Shifts Available: Zero-...
Location
Location
United Kingdom , Bispham
Salary
Salary:
13.45 - 13.70 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential
  • Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need
  • Excellent Communication Skills: Ability to communicate effectively with clients and their families, providing exceptional service
  • Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues
  • Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients
  • Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism
  • Background Checks: Willingness to undergo necessary background checks
  • Driver OWN VEHICLE REQUIRED
Job Responsibility
Job Responsibility
  • Provide Personal Care: Assist clients with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort
  • Support Daily Living: Help clients with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping
  • Offer Companionship: Provide emotional support and companionship, helping clients feel less isolated and more connected
  • Conduct Wellbeing Checks: Make regular wellbeing checks to ensure clients are safe, comfortable, and their needs are being met
  • Ensure Compliance: Adhere to all company policies, including those related to client privacy, health and safety, and care standards
  • Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes
What we offer
What we offer
  • £125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply)
  • Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply)
  • Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards
  • Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card
  • Employee Assistance Programme: Access free, practical, and impartial support for you and your family
  • Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits
  • Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply)
  • Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment
  • Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing
  • Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career
Read More
Arrow Right
New

Corporate Paralegal

We are seeking an experienced Corporate Paralegal to support a fast-paced legal ...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience in a paralegal or legal assistant position supporting complex legal matters
  • Practical knowledge of labor and employment law, including exposure to grievances, arbitration, discovery, or litigation support
  • Proficiency with legal research resources such as Westlaw, LexisNexis, Bloomberg Law, or similar platforms
  • Advanced skills in Microsoft Office and the ability to work effectively with case tracking and document management tools
  • Strong written and verbal communication skills with the ability to handle confidential information with sound judgment
  • Excellent organizational and time management abilities, with a proven capacity to prioritize multiple deadlines in a fast-moving environment
Job Responsibility
Job Responsibility
  • Conduct in-depth legal and regulatory research in support of active litigation, including labor and employment disputes, and distill findings into clear, actionable summaries for case strategy
  • Draft, review, and finalize litigation-focused documents, including grievances, position statements, discovery requests and responses, subpoenas, correspondence, and pleadings
  • Manage all aspects of litigation workflow, including docketing deadlines, tracking case developments, maintaining litigation files, and ensuring full compliance with procedural requirements
  • Support discovery processes end-to-end, including document collection, review coordination, privilege log preparation, and organization of responsive materials
  • Prepare attorneys for arbitrations, hearings, depositions, and trial, including assembling exhibits, chronologies, witness files, and evidentiary materials
  • Analyze case facts against prior disputes to identify risk exposure, patterns, and precedent, contributing to more informed litigation strategy
  • Serve as a central point of coordination for high-volume, time-sensitive litigation matters, ensuring responsiveness and accuracy under pressure
  • Partner with internal teams (HR, operations, IT) to support litigation reporting, data tracking, and case analytics, including use of tools like Power BI
  • Provide litigation-related administrative support, including hearing logistics, deposition scheduling, travel coordination, expense tracking, and maintaining organized case files and records
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Level 3 Nursery Practitioner

Join Our Team as a Qualified Nursery Practitioner! Are you passionate about crea...
Location
Location
United Kingdom , Henley-on-Thames
Salary
Salary:
31075.00 - 33030.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Level 3 Early Years qualification or Qualified Teacher Status (QTS)
  • Right to work in the UK
  • Enhanced DBS check
  • Satisfactory references
Job Responsibility
Job Responsibility
  • Create a warm, fun, and nurturing environment where children feel safe and thrive
  • Plan and deliver engaging, play-based activities aligned with the EYFS framework
  • Build meaningful relationships with children, families, and colleagues
  • Monitor and celebrate children’s development milestones, keeping records to share with parents
  • Support the day-to-day running of the nursery, maintaining high standards of hygiene, safety, and care
  • Be a team player, offering guidance to apprentices and volunteers while learning from others
What we offer
What we offer
  • £1000 Welcome Bonus
  • Free childcare for the first month
  • 52% discount on childcare
  • 31 days of holiday inclusive of bank holidays and Christmas closure week
  • Birthday off
  • Access to The National College for training and courses
  • Perkbox discounts
  • Wellbeing tools
  • Online medical services
  • Refer a friend bonuses
  • Fulltime
Read More
Arrow Right
New

Primary Supply Teacher

Passionate about teaching? Join us and make an impact! Are you a dedicated educa...
Location
Location
United Kingdom , Woking
Salary
Salary:
140.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
July 01, 2026
Flip Icon
Requirements
Requirements
  • Teaching qualifications (PGCE/QTS or equivalent) are essential
  • Previous experience teaching in a UK primary school
  • Strong communication and interpersonal skills
  • Ability to adapt to different teaching environments and work with diverse student populations
  • Passion for education and a commitment to student development
Job Responsibility
Job Responsibility
  • Deliver pre-prepared lesson plans and materials to students
  • Maintain a positive and inclusive learning environment
  • Manage classroom behaviour and ensure student engagement
  • Provide constructive feedback and support to students
  • Collaborate with other teachers and staff to ensure consistent educational experiences
What we offer
What we offer
  • Competitive daily rate, commensurate with experience and qualifications
  • Weekly pay and straightforward time-sheet submission
  • Flexible working days, allowing for a healthy work-life balance
  • Opportunity to gain experience in a variety of school settings
  • Supportive and collaborative work environment
  • Parttime
Read More
Arrow Right
New

Membership Executive

Sunderland AFC is launching a new Membership programme and a supporting app to e...
Location
Location
United Kingdom , Sunderland
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Business, Communications, or a related field
  • some experience in a marketing role through work, placement, or internship is desirable
  • strong recent graduates will also be considered
  • good understanding of digital marketing, social media, and content creation
  • strong copywriting skills
  • confident IT skills including content management systems, email platforms, and analytics tools
  • excellent written and verbal communication skills
  • ability to juggle multiple tasks and meet tight deadlines
  • proactive, well-organized, comfortable in a dynamic environment
  • collaborative team player
Job Responsibility
Job Responsibility
  • Manage the day-to-day operations of the new membership programme
  • support the launch and continuous improvement of the programme
  • execute daily tasks to grow membership among existing fans and priority international markets
  • contribute to broader marketing initiatives and campaigns
  • work with Business Insights team, Digital Experience Manager, and external agency partners
  • support the membership app as it evolves
  • achieve member growth, retention, revenue, and quality of member experience
  • Fulltime
Read More
Arrow Right