Patient Access Representative II, Imaging Contact Center

• Registering patients accurately and efficiently
• Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple Imaging Service Lines
• Maintaining service excellence to patients and visitors for telephonic encounters
• Contributing to PAS Goals as defined annually (Collections, productivity, quality, and call metric objectives, etc.)
• Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining a professional relationship with all clinical and non-clinical team members
• Articulating compliance documentation and ensure completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines

• High school diploma (or higher) Required
• Insurance Experience
• Healthcare Experience
• Customer Service Experience
• Driver's License - DMV

• Call center experience
• Scheduling experience

Up to $1,000 Sign-On Bonus