Patient Access Rep

• Complete patient intake, admission, and registration activities with attention to accuracy, timeliness, and privacy standards
• Assures secure handling and accurate recording of payments collected at the point-of-service delivery
• Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures
• Able to handle routine/simple patient escalations and perform service recovery
• Escalates any advanced or complex registrations to a more experienced team member
• Greets patients and begins the registration process. Maintains professional communication with various PAS staff medical center staff physicians guests and patients regarding the admitting/registration services rendered
• Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team

• High school diploma or equivalent
• Language: Bilingual preferred English and Spanish
• Ability to speak and write effectively at a level appropriate for the job
• Ability to work well with individuals at all levels of the organization
• Knowledge of computer systems and software used in functional area
• Knowledge of Medical Terminology such as Medicare, Medi-Cal, Workers Comp, Managed Care, HMO, PPO, POS, etc., Children's Health Programs, CCS, GHPP, Healthy Families, etc.

Bilingual English and Spanish

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan