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Patient Access Rep

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American Nursing Care

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Location:
United States , Lakewood

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Contract Type:
Not provided

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Salary:

23.90 - 32.07 USD / Hour

Job Description:

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.

Job Responsibility:

  • Registers and/or checks patients in/out
  • Performs patient check-in at the time of visit, records and verifies all demographic, insurance and other information
  • Conducts routine insurance eligibility verifications
  • Copies/scans patient access related hardcopy materials into correct location in electronic medical record
  • Records non-clinical charges from various sources
  • Handles and reconciles payments

Requirements:

One year of customer service work experience

Nice to have:

  • Two years of customer service work experience
  • Healthcare or Call Center experience
What we offer:
  • medical
  • prescription drug
  • dental
  • vision plans
  • life insurance
  • paid time off
  • tuition reimbursement
  • retirement plan benefit(s) including but not limited to 401(k), 403(b)

Additional Information:

Job Posted:
April 27, 2026

Work Type:
On-site work
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