Patient Access Rep II

• Registering patients accurately and efficiently
• Utilizing multiple systems and interfaces
• Cross-Training to work in multiple patient access areas
• Maintaining service excellence for face-to-face and telephonic encounters
• Contributing to PAS Goals
• Possessing understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining professional relationships with team members
• Articulating compliance documentation and ensuring completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines
• On Call Team during week-long rotations
• Flexibility to work on a rotating schedule
• Selecting a region containing 4 Baptist Facilities and traveling to assignments within
• Coaching team members and providing quality feedback

• High School Diploma/GED
• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required
• Certified Healthcare Access Associate (CHAA) Preferred

• Bachelor's Degree
• Positive energy
• High attention to detail
• Strong communication skills
• Background in healthcare and insurance
• Understanding of authorizations

Up to $1,000 Sign-On Bonus