This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.
Job Responsibility:
Manage administrative duties for the patient intake process
Interact with patients in person and by phone
Facilitate check-in/out
Collect data and payments
Validate insurance
Schedule appointments
Process referrals and authorizations
Perform collection functions and financial assistance for payment methods
Conduct interviews with patients and/or family members
Collect and/or negotiate point of service payments or link to financial assistance programs
Articulate information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
Convey estimates of the patient responsibility portion of the billed cost of service to patients
Counsel patients regarding their third‐party coverage, financial responsibility, and billing procedures
Requirements:
High School Graduate, upon hire or High School GED, upon hire
One (1) years of experience, upon hire
What we offer:
Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings