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Patient Access Rep II - Clinic

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American Nursing Care

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Location:
United States , Bryan

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

15.00 - 20.62 USD / Hour
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Job Description:

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.

Job Responsibility:

  • Manage administrative duties for the patient intake process
  • Interact with patients in person and by phone
  • Facilitate check-in/out
  • Collect data and payments
  • Validate insurance
  • Schedule appointments
  • Process referrals and authorizations
  • Perform collection functions and financial assistance for payment methods
  • Conduct interviews with patients and/or family members
  • Collect and/or negotiate point of service payments or link to financial assistance programs
  • Articulate information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
  • Convey estimates of the patient responsibility portion of the billed cost of service to patients
  • Counsel patients regarding their third‐party coverage, financial responsibility, and billing procedures

Requirements:

  • High School Graduate, upon hire or High School GED, upon hire
  • One (1) years of experience, upon hire
What we offer:
  • Medical
  • Prescription drug
  • Dental
  • Vision plans
  • Life insurance
  • Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • Tuition reimbursement
  • Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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