CrawlJobs Logo

Patient Access/Patient Experience Representative

childrenshospital.org Logo

Boston Children's Hospital

Location Icon

Location:
United States , Boston

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

19.06 - 27.64 USD / Hour

Job Description:

At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Job Responsibility:

  • Support Patient Registration across BCH
  • Clean up registration errors via ongoing work queue management, including missed or outdated information (birthdate, address, part of a name, etc.)
  • Telephone outreach to patients and patient families
  • May also confirm demographics and add/update insurance information
  • If transition to traditional PER Float Pool role, responsibilities may include: Demonstrating positive and effective customer service that supports departmental and hospital operations, patients and families
  • Responding to routine inquiries about hospital protocol, policies and procedures
  • Greeting, screening and directing patients, families and visitors
  • May be required to rotate in departments with call centers
  • Patient Registration/Admissions/Discharge: May be required to collect height, weight and temperature and answer questionnaires in EMR
  • With guidance, may prepare rooms for examinations and provide assistance to patients according to established procedures and instructions
  • Recording and processing patient demographics, insurance/payment and referral information for all patient encounters
  • Collecting all necessary clinical documentation and information
  • Transcribing code and patient treatment information into a billing system
  • May collect, record and secure co-payments made by patients and families, reconcile payments and prepare deposits
  • Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules
  • Scheduling: Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions
  • Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience
  • Communicating with clinicians and/or supervisors and routing patients/visitors to maintain efficient patient/visitor flow
  • Administration: Answering, screening and routing telephone calls
  • Recording and forwarding messages and triaging calls for urgent information or assistance within scope of knowledge and authority
  • Scheduling meetings, programs and events
  • Maintaining calendars for physicians/supervisors
  • Assisting in organizing and scheduling conferences, seminars and other department-sponsored programs or events
  • Providing routine clerical support as needed
  • May collect and organize medical records, information, materials and supplies required for appointments

Requirements:

  • High-school or GED diploma
  • Epic and customer service experience preferred
What we offer:
  • $2,000 sign on bonus
  • flexible schedules
  • affordable health, vision and dental insurance
  • child care and student loan subsidies
  • generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • cell phone plan discounts
  • discounted rates on T-passes

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Patient Access/Patient Experience Representative

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Drexel Hill
Salary
Salary:
Not provided
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 22, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
What we offer
What we offer
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • and other resources, based on eligibility
  • Fulltime
Read More
Arrow Right
New

Mri Technologist

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Springfield
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of a two year approved School of Radiologic Technology
  • Valid state radiology registration as required by state law
  • Registry by the American Registry of Radiologic Technology.
Job Responsibility
Job Responsibility
  • MRI technologists utilize their knowledge of anatomy, physiology and the principles of MRI to safely and efficiently operate MRI scanners, assisting in the diagnosis of disease and injury.
  • Ensure the safety of patients, staff and visitors who come in contact with the powerful magnetic field of a MRI scanner.
  • Position patients and coils on a table that slides inside the MRI scanner.
  • Inject contrast media as required.
  • Set appropriate technical parameters, operate MRI scanners and related equipment, and observe image data on computer monitors during scans.
  • Be familiar with the differences from a normal image and an abnormal image.
  • Recognize and respond to life threatening situations.
  • Assure compliance with federal, state, and local technical and professional regulations and accepted practiced guidelines.
  • Delivers quality, cost effective patient care in a professional manner.
  • Works effectively to maintain an environment of excellence, which is patient focused, providing timely, compassionate, quality patient care.
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Oakville
Salary
Salary:
18.94 - 28.94 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
  • Physical Demands
  • Visual Acuity
  • High School diploma or equivalent preferred but not required.
Job Responsibility
Job Responsibility
  • manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
  • provide caring service that exceeds customer expectations
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Cath Lab Registered Nurse

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Denville
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active RN License
  • Degree from accredited nursing program
  • BLS & ACLS Certifications
  • Eighteen months of recent experience in an Acute Care Cath Lab setting
Job Responsibility
Job Responsibility
  • The Cardiac Cath Lab RN performs angioplasties, implants pacemakers and diagnoses cardiac conditions with an invasive catheterization procedure
  • Administer care for heart disease and heart attack patients by obtaining visual diagnostics of the arteries of the heart
  • Identify blockages, assisting the physician during procedures, and monitoring the patient’s status at other times
  • Administer interventional procedures like cardiac catheterizations, angioplasties, pacemaker and/or defibrillator implantation, and related interventional or diagnostic procedures
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Tipp City
Salary
Salary:
17.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 25, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Training Engineer

Unox, a market leader in the production of high-end ovens and certified as a Gre...
Location
Location
Italy , Cadoneghe
Salary
Salary:
Not provided
unox.com Logo
UNOX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Engineering
  • Excellent proficiency in English, and French or German
  • Willingness to travel internationally to visit subsidiaries and support partners, at least for one week per month
  • Entry-Level (<2 years)
Job Responsibility
Job Responsibility
  • Deliver continuous technical training, both remotely and in-person, to the network of technical support partners
  • Promote and maintain best practices related to the Service Academy
  • Oversee the training of Unox SpA internal and branch personnel, ensuring alignment with corporate standards
  • Create technical documentation and training materials for Unox products
  • Collaborate with design teams during product development, identifying key issues and proposing innovative solutions
What we offer
What we offer
  • Flexible Working Hours
  • Work-Life balance initiatives
  • Paid time off & overtime
  • Company canteen
  • Personal and family welfare
  • Health insurance & welfare programs
  • Pension & retirement plans
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • Fulltime
Read More
Arrow Right
New

Imaging: Interventional Radiology Technologist

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Current License in good standing
  • Appropriate specialty certifications/credentials
  • Eighteen months of Special Procedures/Interventional experience preferred, ideally in a critical care setting
  • Other requirements to be determined by our client facility
Job Responsibility
Job Responsibility
  • Provide assistance with patient care in the Interventional Radiology Department through the provision of technical assistance to the IR team
  • Perform diagnostic and interventional imaging procedures in a clinical setting
  • Operates conventional, fluoroscopic or radiology equipment to obtain images of designated body parts according to physician specifications and/or orders
  • Assists the physician with the performance of various diagnostic and interventional procedures, by monitoring, passing instruments and catheters, observing patient response to procedure, maintaining sterile field, interpreting and evaluating diagnostic data to be utilized by the physician
  • Assure compliance with federal, state, and local technical and professional regulations and accepted practiced guidelines
  • Delivers quality, cost effective patient care in a professional manner
  • Works effectively to maintain an environment of excellence, which is patient focused, providing timely, compassionate, quality patient care
  • Prepare and update patient records accurately and legibly
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
  • Fulltime
Read More
Arrow Right
New

Night Porter

We’re looking for a real night owl to be our Night Porter. As a Night Porter, yo...
Location
Location
United Kingdom , Bristol
Salary
Salary:
Not provided
cottonshotel.co.uk Logo
Cottons Hotel & Spa
Expiration Date
June 17, 2026
Flip Icon
Requirements
Requirements
  • Responsible and reliable
  • hard-working
  • able to stay calm under pressure
  • excellent communication skills
  • confident decision-making
  • self-motivated
  • multi-tasking
  • previous hotel experience (advantage)
  • basic computer skills (advantage)
Job Responsibility
Job Responsibility
  • Checking in late arrivals
  • Cleaning the property and setting up meeting/conference rooms
  • Arranging newspapers and wake up calls
  • Ensuring the building and guests are secure
  • Helping set the dining area for breakfast
What we offer
What we offer
  • Competitive salary
  • Stream - access up to 40% of wages weekly
  • 28 days annual leave (rising to 33 after 5 years)
  • Health cash plan
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes
  • Parttime
Read More
Arrow Right