Patient Access Liaison Job at Amgen (Denver)

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Jacksonville; Orlando; Miami

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies, common prior authorization requirements, and coding and billings requirements

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Liaison

In this vital role you will provide logistical, non-medical educational assistan...

Location

United States , New York City; Brooklyn; Manhattan

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Strong knowledge and demonstrated history of access and reimbursement for buy and bill/infused pharmaceutical products is required
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Baltimore

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Provide exceptional customer service on all levels
Work with the patient, the physician and the Site of Care to educate on next steps required to gain access to therapy
Work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs

What we offer

Total Rewards Plan comprising health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives

Fulltime

Regional Lead, Patient Access, KRYSTEXXA (Rare Disease) Southeast

The Regional Lead, KRYSTEXXA Patient Access is responsible for leading and manag...

Location

United States , Jacksonville; Birmingham; Memphis; Tampa

Salary:

193622.00 - 223663.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree AND 2 years of Sales/ Account Management OR direct patient care experience
Master's degree AND 4 years of Sales/ Account Management OR direct patient care experience
Bachelor's degree AND 6 years of Sales/Account Management OR direct patient care experience

Job Responsibility

Lead and manage a team of patient access liaisons
Accountable for the performance, training, and compliance of the team
Develop key performance metrics appropriate to the team’s efforts and company business objectives
Track each team member’s performance against key metrics
Develop each team member individually as needed in order to fulfill the role in each region
Work with Case Managers and AllCare Care Managers to support patient access to medications
Ensure the team has appropriate fundamental and ongoing training and expertise
Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
Coordinate team participation in national and local patient meetings and events
Coordinate and support patient programs, if applicable, to satisfy current patient educational needs

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Clinical Nurse Coordinator

A Clinical Nurse Coordinator provides administrative, clinical, and logistical s...

Location

United States , Chandler

Salary:

80000.00 - 85000.00 USD / Year

Aspen Infusion

Expiration Date

Until further notice

Requirements

Must possess a current Arizona RN license
Must possess a current BLS certification
Minimum of one year related experience or equivalent
Must possess a valid driver’s license and auto insurance
Proof of TB screening
Strong charting/documentation skills
Ability to understand and adhere to established policies, procedures, and protocols
Commitment to excellence and high standards
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills

Job Responsibility

Serves as a subject matter expert and provides re-education and training to patients and caregivers on infusion therapy protocols
Acts as a professional liaison between physicians, patients, and the care team
Educates patients on protocol changes and safety measures
Collaborates with physicians and assimilates information quickly
Resolves clinical and administrative patient care problems
Addresses technical and clinical infusion therapy issues
Collaborate with interdisciplinary teams (clinical and nonclinical) to ensure optimal patient outcomes
Provide patient education based on disease state, treatment, access, and adherence
Assists patients with understanding infusion therapy procedures, answering questions, and coordinating access to necessary resources
Supports sales staff in growing new business by accompanying them on sales calls to discuss clinical services and programs, contributes to the development of marketing tools and programs, marketing documentation, and clinical programs

Fulltime

New

Patient Access Representative

The Patient Access Representative performs efficient and orderly registration of...

Location

United States , Scottsdale

Salary:

Not provided

Phoenix Children's

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
1 year of related office or retail experience including direct customer contact and service, or equivalent combination of education and experience
Effective verbal and written communication skills, professional demeanor, team player with a customer-focused attitude
Follow any payer or governmental requirement as required by organization

Job Responsibility

Performs efficient and orderly registration of all patients
Acts as primary liaison for patients receiving professional and hospital services
Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information
Collects co-pay and deductible amounts at time of service
Arrives patients who present for professional and hospital services that have been pre-registered and collect co-pay and deductible amounts
Accurately documents all information in the appropriate fields and/or account notes
Courteously answers the telephone and answers all questions in a timely manner
Identifies and refers uninsured and underinsured patients to the Financial Counselor
Inquires patient account system(s) to identify any previous unpaid liability
Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, co-workers and management

Fulltime

Medical Receptionist

This role is pivotal in providing exceptional support to patients and clinicians...

Location

United States , San Francisco; Sausalito

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must have ability to connect with patients and provide empathy and white glove service
Must be tech savvy with computer, phones and other front desk tech
Must be able to read and write well in English
Bi-lingual a plus
Must have a good work ethic and sense of urgency when addressing patient related issues

Job Responsibility

Greet patients professionally, both in person and over the phone
Knowledge of Obstetrical and Gynecological appointment protocol
Answers incoming phone calls promptly and provides triage concerns efficiently
Collects copayments and past due balances at time of phone call and when checking in patients
Handles scheduling and rescheduling appointments
calls no shows, bumped appts, and cancellations
modifies schedules for clinicians as needed
Scanning: scans insurance cards, consents and other patient paperwork
Liaise with medical staff to provide patient access to care
Comforting patients by anticipating anxieties and effectively answering questions. Provide liaison support when ap

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

Social Worker - Outpatient Hospice

Social Worker - Outpatient Hospice. Interviews patients and relatives to obtain ...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Master’s degree in Social Work or a related field required for all departments
For Hospice, Master’s degree in Social Work required
licensure as LCSW or LMSW is preferred
Two (2) years of social work experience in an acute care setting preferred
HeartSaver First Aid/CPR or Basic Life Support (BLS) certification required per department
Valid AZ fingerprint clearance card may be required per department
Knowledge of interviewing techniques used to garner personal and health information
Skill in assessing socio-economic factors that might hinder a patient from getting the best care
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence

Job Responsibility

Interviews patients and relatives to obtain social history relevant to patient's medical problems and assess bereavement risk
Assists patients with environmental difficulties that interfere with obtaining maximum benefits from medical care
Serves as liaison between medical and nursing staffs, patients, relatives, and appropriate outside agencies
Interprets and assists in resolving social problems that relate to medical condition and/or hospitalization
Interviews patients and family members to obtain information about home environment, family relationships, health history, and patient’s personality traits
Plans, organizes, directs and schedules spiritual programs and services that meet the needs of patients/families, hospital employees, and medical staff
Consults with hospital staff regarding hospital ministry
collaborates with members of the hospital care team in identifying and resolving problems
Acts as a liaison between patient, family, and hospital staff during periods of crisis
Assists in developing and implementing the patient’s care plan

Fulltime

Patient Access Liaison

Amgen

Location:
United States , Denver ▼
Phoenix
Salt Lake City

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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