Patient Access Facilitator Job at Robert Half (Danbury)

Patient Access Liaison

In this vital role you will provide logistical, non-medical educational assistan...

Location

United States , New York City; Brooklyn; Manhattan

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Strong knowledge and demonstrated history of access and reimbursement for buy and bill/infused pharmaceutical products is required
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Administrator

The Patient Access Administrator aids in the efficiency and workflow of the Bene...

Location

United States , Minneapolis

Salary:

45000.00 - 60000.00 USD / Year

Coloplast

Expiration Date

Until further notice

Requirements

Basic level understanding of medical insurance
Strong verbal and written communication skills
Passionate about providing patients with access to care
Astute attention to detail
Ability to work on a team aiming for collective success
Ability to work independently and problem solve
Highschool diploma or equivalent required, bachelor’s degree preferred
Min 1 year in transferrable administrative or comparable role preferred

Job Responsibility

Protect confidential patient health information (PHI) at all stages of the verification of benefits process
Manage case creation
Make outbound calls as necessary
Help maintain Kerecis customer relationship management (CRM) system for accuracy
Manage the Reimbursement email inbox and answer general inquires
Support Patient Access Specialists to process cases
Complete administrative tasks within the Customer Operations Department as assigned
Maintain a high quality of work, facilitating the ability for more patients to receive access to treatment with Kerecis products through accurate and timely case creation
Other tasks and responsibilities as assigned

Fulltime

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Denver; Phoenix; Salt Lake City

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses, office managers and executives
Work in highly visible, strong team environment to provide exceptional customer service on all levels
Work with the patient, the physician and the Site of Care to educate on next steps required to gain access to therapy
Work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams, including Market Access, Medical Affairs, Advocacy, Marketing, and Site of Care to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action, considering the patient’s family and team of healthcare providers to empower the patient to become their own advocate
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access
Provide information on co-pay assistance programs, national foundations, and free drug programs by sharing information to patients as appropriate and needed

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

New

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. In this vital role you will provide lo...

Location

United States , Baltimore, MD; Washington D.C.

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Provide exceptional customer service on all levels
Work with the patient, the physician and the Site of Care to educate on next steps required to gain access to therapy
Work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs

What we offer

Total Rewards Plan comprising health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Baltimore

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Provide exceptional customer service on all levels
Work with the patient, the physician and the Site of Care to educate on next steps required to gain access to therapy
Work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs

What we offer

Total Rewards Plan comprising health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives

Fulltime

Patient Access Trainer

This job is responsible for delivering individual and group on-the-job training ...

Location

United States , Tacoma

Salary:

26.76 - 39.81 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Two years of related work experience that would demonstrate attainment of the requisite job knowledge/abilities.

Job Responsibility

Delivers individual and group on-the-job training to meet the needs of front-end clinic staff and management
plans orientation program(s) for new employees who are engaged in front-end support functions at the assigned clinics/facilities.
Schedules training rooms/sites and arranges equipment for orientation and/or group training sessions.
Delivers training for all new Patient Access staff
offers mandatory training to all Patient Access staff and clinic management as needed.
Provides on-site supplemental training to staff as necessary
identifies training-related issues for referral to Patient Access management/team.
Participates in on-boarding planning for individuals and acquisitions to keep abreast of training needs.
Creates, reviews and updates training materials
maintains job aids and instructional materials to assure they are current and relevant.

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Direct-to-Patient Solutions Lead

Pfizer is seeking a highly experienced Direct-to-Patient Solutions Lead to lead ...

Location

United States , New York City

Salary:

254100.00 - 403400.00 USD / Year

Pfizer

Expiration Date

March 03, 2026

Requirements

BA/BS with 12+ years of work experience OR MBA/MS with 10+ years of work experience
Extensive experience in digital health, e-commerce, or consumer-facing services with a track record of delivering large-scale programs that drive behavior change and create frictionless patient solutions
Experience working in digital health companies is highly preferred
Strong knowledge of health data interoperability (EHR, FHIR, eRx, payer APIs)
Pharma experience is not required, but will be beneficial
Strong leadership and management experience with a proven ability to scale patient-first solutions
Experience managing large, cross-functional teams and aligning strategic vision with patient-centric initiatives
Ability to develop and execute a long-term strategy
Strong business acumen and strategic thinking, with a focus on innovation and patient access solutions
Demonstrated ability to work collaboratively with internal teams, including marketing, sales, R&D, and operations, as well as with external partners

Job Responsibility

Enable Obesity Portfolio Leadership: Partner with the US Obesity Lead and the Chief Marketing Office to deliver a comprehensive direct to patient experience for obesity treatments
E-commerce Experience as a Critical Engine: Drive the strategy for the e-commerce platform within PfizerForAll, and defining the user journey and business and partnership requirements to facilitate patient access, engagement, and transactions
Own the Patient Journey: Develop and drive requirements for a seamless direct to patient journey from initial consultation to ongoing care
Collaborative Leadership: Work closely with the Chief Marketing Office, the US Obesity Lead, Platform leads and franchise leaders across Vaccines, Migraine, and Cardiovascular to align the direct-to-patient strategy with broader business and therapeutic goals
Strategic Partnerships & CEO-Level Engagement: Identify and build strategic partnerships with external companies, including digital health companies, telehealth providers, and tech firms
Enable Innovative Patient Access Solutions: Work with cross-functional access and affordability teams and the Product and Go to Market teams to ensure that the direct to patient experience both online and offline is designed to deliver innovative pricing models, cash pay options, subscription services, and patient support offerings
Cross-Therapeutic Expansion: Serve as the leader providing strategic input into PfizerForAll Product and Go to Market roadmaps ensuring that it continues to evolve as a platform capable of supporting the growing needs of the Pfizer portfolio
Impactful Data-Driven Strategy: Use data insights to continuously optimize the direct to patient experience ensuring that it delivers measurable impact for patients and the business

What we offer

participation in Pfizer’s Global Performance Plan with a bonus target of 25.0% of the base salary
eligibility to participate in our share based long term incentive program
401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
paid vacation, holiday and personal days
paid caregiver/parental and medical leave
health benefits to include medical, prescription drug, dental and vision coverage
Relocation support available

Fulltime

Patient Access Specialist

We are looking for a dedicated Patient Access Specialist to join our team in Bak...

Location

United States , Bakersfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in patient access, registration, or similar roles within the healthcare industry
Proficiency in medical insurance verification and understanding of healthcare systems
Strong organizational skills with the ability to manage multiple tasks effectively
Excellent communication and interpersonal skills for interacting with patients and healthcare staff
Familiarity with scheduling systems and patient management software
Attention to detail and accuracy in handling sensitive patient information
Ability to work independently and collaboratively in a fast-paced environment
Commitment to maintaining confidentiality and adhering to healthcare regulations

Job Responsibility

Facilitate patient registration by gathering and verifying required information to ensure accuracy and compliance
Provide assistance to patients with inquiries and guide them through the registration and scheduling processes
Coordinate patient appointments efficiently, ensuring timely scheduling and communication
Verify medical insurance coverage and eligibility, addressing discrepancies when necessary
Maintain accurate records of patient information and updates in the system
Collaborate with healthcare staff to streamline patient access and improve service delivery
Communicate effectively with patients to ensure a positive experience and address any concerns
Uphold confidentiality and security standards when handling sensitive patient data
Monitor and resolve issues related to patient access processes to maintain smooth operations
Participate in training sessions and stay informed about healthcare policies and procedures

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Access Facilitator

Robert Half

Location:
United States , Danbury

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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