Patient Access Facilitator Job at Robert Half (Danbury)

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Jacksonville; Orlando; Miami

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies, common prior authorization requirements, and coding and billings requirements

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Liaison

In this vital role you will provide logistical, non-medical educational assistan...

Location

United States , New York City; Brooklyn; Manhattan

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Strong knowledge and demonstrated history of access and reimbursement for buy and bill/infused pharmaceutical products is required
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Administrator

The Patient Access Administrator aids in the efficiency and workflow of the Bene...

Location

United States , Minneapolis

Salary:

45000.00 - 60000.00 USD / Year

Coloplast

Expiration Date

Until further notice

Requirements

Basic level understanding of medical insurance
Strong verbal and written communication skills
Passionate about providing patients with access to care
Astute attention to detail
Ability to work on a team aiming for collective success
Ability to work independently and problem solve
Highschool diploma or equivalent required, bachelor’s degree preferred
Min 1 year in transferrable administrative or comparable role preferred

Job Responsibility

Protect confidential patient health information (PHI) at all stages of the verification of benefits process
Manage case creation
Make outbound calls as necessary
Help maintain Kerecis customer relationship management (CRM) system for accuracy
Manage the Reimbursement email inbox and answer general inquires
Support Patient Access Specialists to process cases
Complete administrative tasks within the Customer Operations Department as assigned
Maintain a high quality of work, facilitating the ability for more patients to receive access to treatment with Kerecis products through accurate and timely case creation
Other tasks and responsibilities as assigned

Fulltime

New

Patient Access Navigator

Amgen has an exciting opportunity for an experienced, energetic & patient-focuse...

Location

Canada

Salary:

85035.00 - 103438.00 CAD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelors Degree with 2 years of related experience
College diploma and 4 years of related experience
Nursing background is a must
2+ years of patient support/reimbursement experience or 3 years of relevant work experience in a “high service culture”
Experience with Patient Support Programs
Familiarity with Heath Canada requirements
Organized, detail oriented with strong service-based mindset
Experience with Salesforce or other relevant CRM systems
Multi-tasking, prioritization and proactive problem-solving abilities
Strong analytical skills and strategic mindset

Job Responsibility

Responsible for enrolling and onboarding patients into an Amgen Patient Services Program
Liaise with patient’s relevant health care providers to support patient’s access to therapy and support services
Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses and/or office managers
Able to work collaboratively and harmoniously with: Amgen Patient Services Team members and cross-functional partners who have roles supporting the patient journey, Third Party PSP team members at Patient Program HUB and other decentralized PSP partners
Establish milestones and checkpoints to ensure successful work/project completion
follows up on work efforts and takes corrective steps when needed to ensure work remains on track
Responsible for supporting patients to navigate reimbursement access for their prescribed Amgen therapy, including, reimbursement investigation, facilitating insurance coverage documentation, coordination of benefits, & financial assistance
Coordinate Free of Charge Goods (FOCG) for patients who are eligible
Coordinating bridging to reimbursement for patients who meet eligibility requirements
Facilitate patients access to reminder services

What we offer

Competitive and comprehensive total compensation programs aligned with local industry standards

Fulltime

New

Patient Financial Access Facilitator

This long-term contract position requires an individual with exceptional organiz...

Location

United States , Trumbull

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in patient registration, scheduling, or healthcare administration
Strong knowledge of insurance policies, billing processes, and reimbursement requirements
Excellent customer service and communication skills to interact with diverse patient populations
Ability to manage multiple tasks and applications in a high-pressure environment
Familiarity with healthcare regulations and managed care requirements
Proficiency in scheduling systems and financial reconciliation processes
Competency in handling confidential information with discretion

Job Responsibility

Conduct patient registration by gathering and verifying demographic and insurance information efficiently
Schedule appointments accurately while collaborating with clinical teams to accommodate patient needs and staff availability
Ensure all necessary authorizations and signatures are obtained during the registration process
Identify and address insurance eligibility, co-pay balances, and funding referrals in line with departmental policies
Maintain compliance with managed care requirements and healthcare regulations to ensure patient safety
Assist patients requiring specialized support, such as non-English speakers, hearing-impaired individuals, or those with disabilities
Monitor and update patient visit information using multiple applications to support timely processing
Document and reconcile financial and insurance information to ensure proper reimbursement for services
Check daily waitlists or recall lists, filling empty slots as needed to optimize scheduling
Provide exceptional customer service by addressing inquiries and troubleshooting issues effectively

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Community Health Worker

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as...

Location

United States , Evansville, Indiana

Salary:

18.50 - 31.72 USD / Hour

CVS Health

Expiration Date

January 31, 2026

Requirements

Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
Strong oral and written communication skills
Ability to manage multiple priorities while maintaining a positive attitude
Dedication to serving the community and building meaningful relationships
Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
Access to reliable transportation and ability to travel throughout the community to various locations
US work authorization

Job Responsibility

Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
Form relationships with and build an inventory of local community organizations that may benefit our patients
Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
Assist patients with completion of applications for accessing eligible benefits and resources
Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations
this means having access to a reliable means of transportation to do so is required

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Fulltime

Community Health Worker

Community Health Worker at Oak Street Health (CVS Health) acting as the bridge b...

Location

United States , Shreveport

Salary:

18.50 - 31.72 USD / Hour

CVS Health

Expiration Date

January 11, 2026

Requirements

Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
Strong oral and written communication skills
Ability to manage multiple priorities while maintaining a positive attitude
Dedication to serving the community and building meaningful relationships
Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
Access to reliable transportation and ability to travel throughout the community to various locations
US work authorization

Job Responsibility

Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
Facilitate communication between all identified parties involved in patients' care
Form relationships with and build an inventory of local community organizations
Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living
Assist patients with completion of applications for accessing eligible benefits and resources
Promote goal setting and achievement to improve patients' quality of life
Meet with patients in patient-centered and patient-preferred locations
Drive engagement with high risk individuals
Complete referrals to organizations and agencies as needed

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

!

Community Health Worker

The purpose of a Community Health Worker at Oak Street Health is to act as the b...

Location

United States , Flint

Salary:

18.50 - 35.29 USD / Hour

CVS Health

Expiration Date

February 22, 2026

Requirements

Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
Strong oral and written communication skills
Ability to manage multiple priorities while maintaining a positive attitude
Dedication to serving the community and building meaningful relationships
Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
Access to reliable transportation and ability to travel throughout the community to various locations
US work authorization

Job Responsibility

Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
Facilitate communication between all identified parties involved in patients' care
Form relationships with and build an inventory of local community organizations that may benefit our patients
Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living
Assist patients with completion of applications for accessing eligible benefits and resources
Promote goal setting and achievement to improve patients' quality of life and self efficacy
Meet with patients in patient-centered and patient-preferred locations
Drive engagement with high risk individuals (may include accompaniment to appointments)
Complete referrals to organizations and agencies as needed

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Patient Access Facilitator

Robert Half

Location:
United States , Danbury

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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Job Posted:
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