Patient Access Coordinator Job at Robert Half (Brownsburg)

Job Description

We are seeking a detail-oriented and customer-focused Patient Access Coordinator to support patient registration, insurance verification, authorizations, and front-end administrative operations for hospital services. This role is essential to delivering a positive patient experience while ensuring accurate registration, compliance documentation, and timely communication across departments.

Job Responsibility

Pre-register and register patients for all hospital services, including surgeries, injections, laboratory services, and imaging procedures
Verify that required authorizations have been obtained for services using designated systems and internal resources
Ensure all required patient documentation is completed, signed, and properly scanned, including consents, imaging screeners, and release forms
Verify insurance information and determine network coverage using online tools and internal insurance resources
Collect patient payments, accurately apply funds, and prepare bank deposits as needed
Understand and administer ABN processes, determine when ABNs are required, and issue them appropriately for hospital and laboratory services
Answer incoming calls and return voicemails promptly and professionally
Communicate with support staff regarding insurance updates, diagnosis code verification or changes, and maintain accurate patient and authorization information in relevant systems
Check Medicaid eligibility for all hospital service patients during pre-registration and registration
Greet and assist patients, families, and visitors by directing them to appropriate care areas and physician consultation locations
Help maintain welcoming patient areas, including keeping refreshment stations clean and stocked

Requirements

High school diploma or equivalent required
additional healthcare administration training preferred
Previous experience in patient access, hospital registration, medical front desk, or healthcare administration preferred
Knowledge of insurance verification, prior authorizations, Medicaid eligibility, and patient payment collection
Familiarity with hospital registration systems, electronic medical records, and scheduling tools preferred
Strong communication, customer service, organizational, and multitasking skills
Ability to handle sensitive information with professionalism and confidentiality
Working knowledge of ABN processes and healthcare documentation requirements preferred

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Robert Half - All Job Offers

Select Country

Patient Access Coordinator

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Access / Patient Registration Pilot Program

Patient Access Liaison

Patient Access Liaison

Patient Access Liaison - KRYSTEXXA

Patient Access Liaison - UPLIZNA

Our AI answers in your language