CrawlJobs Logo

Patient Access Coordinator

southshorehealth.org Logo

South Shore Health

Location Icon

Location:
United States , Weymouth

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

20.05 - 26.98 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Under the guidance and direction of the Patient Access Supervisors, employees in this position are the initial point of contact for patients entering the Health System for care. This role requires exceptional customer service skills, the ability to maintain the highest level for professionalism with each interaction, and ability to support those with diverse cultural needs. This role supports multiple technical tasks needed to ensure patients are appropriately identified, registered, and scheduled for their care needs.

Job Responsibility:

  • Function in all areas of Patient Access Department
  • Coordinate Bed Placement Activities
  • Act as Floor Manager/Emergency Department contact
  • Manage Death Process
  • Embrace technological solutions
  • Foster a 'Culture of Safety'
  • Perform scheduling and registration duties

Requirements:

  • High school diploma preferred
  • two (2) years of college preferred
  • Minimum one (1) year admitting experience
  • Computer experience required
  • Strong telephone and interpersonal communication skills
  • Demonstrated skills in customer service
  • Knowledge of medical insurance
  • Able to demonstrate problem solving and critical thinking skills

Additional Information:

Job Posted:
February 20, 2026

Expiration:
July 15, 2026

Employment Type:
Parttime
Work Type:
On-site work
Icon
South Shore Health - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Patient Access Coordinator

Patient Access Services Representative

The TMCOne Pulmonary specializes in Pulmonary and Sleep Medicine where each pati...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or General Education Degree (GED)
  • completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
  • preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
  • some positions may require certification as a Medical Assistant (CMA)
  • knowledge of office management practices, including billing and scheduling within healthcare
  • knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
  • knowledge of patient care protocols and practices
  • knowledge of general patient care practice, methods and regulations
  • skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
  • skill in scheduling appointments and referrals
Job Responsibility
Job Responsibility
  • Assists medical care givers with patient management, tracking and monitoring requirements
  • answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
  • perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
  • exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
  • collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
  • ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
  • explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
  • performs medical necessity screening and ensures compliance with system requirements
  • interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations and information for denials as needed
  • uses medical terminology and scheduling knowledge to select correct procedure when scheduling and coordinates information with other departments as needed
  • Fulltime
Read More
Arrow Right

Patient Access Representative I – Insurance Verification

The Patient Access Representative I – Insurance Verification is responsible for ...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One (1) year of experience in a healthcare setting preferred, especially in insurance verification or scheduling
  • Knowledge of insurance plans, medical terminology, and healthcare billing practices
  • Strong communication and customer service skills
  • Proficiency in EHR systems and payer verification tools
  • Ability to multitask in a fast-paced environment
  • Attention to detail and accuracy in data entry
  • Basic computer and office equipment proficiency
Job Responsibility
Job Responsibility
  • Verify insurance eligibility and benefits using electronic tools and payer portals
  • Obtain prior authorizations and document approvals in the registration system
  • Collect co-pays, deductibles, and outstanding balances
  • establish payment plans when needed
  • Explain insurance coverage, financial responsibility, and available financial assistance to patients
  • Register patients accurately, ensuring all demographic and insurance data is complete
  • Coordinate with clinical departments and physician offices to confirm procedure details and scheduling needs
  • Respond to patient inquiries regarding insurance, billing, and scheduling
  • Maintain accurate documentation of all verification and authorization activities
  • Reconcile daily cash drawer and ensure compliance with financial policies
  • Fulltime
Read More
Arrow Right
New

Patient Access Liaison

The Patient Access Liaison (PAL) is a field-based patient access and reimburseme...
Location
Location
United States , New Orleans
Salary
Salary:
158394.00 - 185578.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree
  • Master's degree and 2 years of patient services and/or access and reimbursement experience
  • Bachelor's degree and 4 years of patient services and/or access and reimbursement experience
  • Associate's degree and 8 years of patient services and/or access and reimbursement experience
  • High school diploma / GED and 10 years of patient services and/or access and reimbursement experience
Job Responsibility
Job Responsibility
  • Serve as a resource on patient access and reimbursement for infused and specialty therapies
  • Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes
  • Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims
  • Provide education regarding coding and billing considerations relevant to therapy access
  • Develop relationships with patients and caregivers through phone, virtual, and in-person engagement
  • Secure written or electronic patient HIPAA authorization within assigned geography
  • Assess individual patient needs and provide education and resources that support access to therapy
  • Educate patients on coverage considerations and the steps required to obtain prior authorization
  • Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate
  • Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes
What we offer
What we offer
  • Health and welfare plans for staff and eligible dependents
  • Financial plans with opportunities to save towards retirement or other goals
  • Work/life balance
  • Career development opportunities
  • Retirement and Savings Plan with generous company contributions
  • Group medical, dental and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program
  • Stock-based long-term incentives
  • Fulltime
Read More
Arrow Right
New

Patient Access Liaison, Manager - Krystexxa - Jacksonville FL (Rare Disease)

The Patient Access Liaison, Manager is a field-based patient access and reimburs...
Location
Location
United States , Jacksonville
Salary
Salary:
158718.00 - 193988.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree OR Master's degree and 2 years of patient services and/or access and reimbursement experience OR Bachelor's degree and 4 years of patient services and/or access and reimbursement experience OR Associate's degree and 8 years of patient services and/or access and reimbursement experience OR High school diploma / GED and 10 years of patient services and/or access and reimbursement experience
  • Experience supporting buy-and-bill or infused pharmaceutical therapies
  • Rare disease or orphan drug experience
  • Clinical background such as nursing or allied health
  • Understanding of reimbursement processes including prior authorization, appeals, and denied claims management
  • Knowledge of HIPAA guidelines and FDA regulatory requirements
  • Familiarity with internal and OIG compliance guidelines
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to manage complex patient situations and resolve access barriers
Job Responsibility
Job Responsibility
  • Serve as a resource on patient access and reimbursement for infused and specialty therapies
  • Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes
  • Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims
  • Provide education regarding coding and billing considerations relevant to therapy access
  • Develop relationships with patients and caregivers through phone, virtual, and in-person engagement
  • Secure written or electronic patient HIPAA authorization within assigned geography
  • Assess individual patient needs and provide education and resources that support access to therapy
  • Educate patients on coverage considerations and the steps required to obtain prior authorization
  • Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate
  • Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
  • Fulltime
Read More
Arrow Right
New

Regional Lead Patient Access (Neuro) - Rare Disease

Regional Lead Patient Access (Neuro) - Rare Disease - US - California - Los Ange...
Location
Location
United States , Los Angeles
Salary
Salary:
193622.00 - 223663.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate Degree and 2 years of Patient Access experience
  • Masters Degree and 4 years of Patient Access experience
  • Bachelors Degree and 6 years of Patient Access experience
  • Experience in the pharma or medical industry
  • People management experience or proven initiative and success developing toward people management (Ex: mentoring/training, demonstrated leadership, elevating knowledge and performance of others)
  • Experience in rare diseases and/or applicable disorders preferred
  • Facility with key performance metrics and data analysis
  • Previous patient educator or patient access experience
  • Previous experience calling on patients and/or healthcare providers
  • Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications
Job Responsibility
Job Responsibility
  • Lead and manage a team of patient access liaisons
  • Accountable for the performance, training, and compliance of the team
  • Develop key performance metrics appropriate to the team’s efforts and company business objectives
  • Track each team member’s performance against key metrics
  • Develop each team member individually as needed in order to fulfill the role in each region
  • Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications
  • Ensure the team has appropriate fundamental and ongoing training and expertise
  • Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
  • Coordinate team participation in national and local patient meetings and events
  • Oversee and support patient programs, if applicable, to satisfy current patient educational needs
What we offer
What we offer
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
  • Fulltime
Read More
Arrow Right

Field Case Manager

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
Location
Canada , Windsor
Salary
Salary:
67000.00 - 102960.00 CAD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A Bachelor’s degree in health care or a related discipline
  • Requires a minimum five (5) years, in the healthcare, pharmaceutical or insurance industry or related experience
  • Case management experience preferred
  • Available to travel within an assigned territory, some overnight travel may be required
  • Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel
  • Experience and background in various therapeutic areas is an asset
  • Background in business administration (pharmaceutical) sales and marketing an asset
  • Knowledge of private and public reimbursement structure, systems, and process
  • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation
  • Strong analytical skills including interpretation of regulation and legislation
Job Responsibility
Job Responsibility
  • Practice Management: Customize program elements to meet the needs of assigned prescribing physicians
  • Review patient status and assist the prescribing physician to complete patient enrolment, prepare payer forms to access public or private coverage by reviewing patient charts, documenting previous therapies and tests in order to complete the payer forms
  • Identify obstacles to obtaining coverage and channel this information to the Program Manager
  • Develop strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed
  • Proactively provide assistance to resolve issues with regards to assigned physicians
  • Provide training to physicians and clinics on program and new initiatives approved by the manufacturer
  • Acts as a liaison and provide ongoing feedback to the Program Manager based on observations in the field and feedback from physicians as it pertains to quality of services, training, and other areas of importance
  • Complete all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards.
  • Patient Support (Based on program design some Field Case Managers may have limited or no patient interactions): Welcome each patient to the program and capture required patient information
  • Provide reimbursement payer guidelines to patients and physicians
What we offer
What we offer
  • We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
  • Fulltime
Read More
Arrow Right

Field Case Manager

This is a 12-Month Contract role. Our team members are at the heart of everythin...
Location
Location
Canada , Edmonton
Salary
Salary:
Not provided
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A Bachelor’s degree in health care or a related discipline
  • Requires a minimum five (5) years, in the healthcare, pharmaceutical or insurance industry or related experience
  • Case management experience preferred
  • Available to travel within an assigned territory, some overnight travel may be required
  • Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel
  • Experience and background in various therapeutic areas is an asset
  • Background in business administration (pharmaceutical) sales and marketing an asset
  • Knowledge of private and public reimbursement structure, systems, and process
  • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation
  • Strong analytical skills including interpretation of regulation and legislation
Job Responsibility
Job Responsibility
  • Customize program elements to meet the needs of assigned prescribing physicians
  • Review patient status and assist the prescribing physician to complete patient enrolment, prepare payer forms to access public or private coverage by reviewing patient charts, documenting previous therapies and tests in order to complete the payer forms
  • Identify obstacles to obtaining coverage and channel this information to the Program Manager
  • Develop strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed
  • Proactively provide assistance to resolve issues with regards to assigned physicians
  • Provide training to physicians and clinics on program and new initiatives approved by the manufacturer
  • Acts as a liaison and provide ongoing feedback to the Program Manager based on observations in the field and feedback from physicians as it pertains to quality of services, training, and other areas of importance
  • Complete all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards
  • Welcome each patient to the program and capture required patient information
  • Provide reimbursement payer guidelines to patients and physicians
What we offer
What we offer
  • We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
  • Fulltime
Read More
Arrow Right
New

Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient acce...
Location
Location
United States , Springfield
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in patient registration, patient access, or a similar healthcare administrative position
  • Working knowledge of appointment scheduling processes in a medical or clinical environment
  • Ability to verify insurance information and interpret basic coverage details accurately
  • Familiarity with MEDHOST, EHR systems, or comparable healthcare software platforms
  • Strong attention to detail with the ability to manage confidential patient information responsibly
  • Effective communication and customer service skills when assisting patients and internal staff
  • Ability to stay organized and handle multiple tasks in a fast-paced setting
Job Responsibility
Job Responsibility
  • Welcome patients and gather required demographic and visit information to complete an accurate registration process
  • Coordinate appointment bookings, updates, and cancellations while helping patients understand scheduling options and next steps
  • Verify medical insurance coverage and confirm benefit details to support timely and accurate patient access workflows
  • Maintain complete and up-to-date patient records within electronic health record systems and related registration platforms
  • Respond to patient questions with professionalism and provide clear guidance on forms, processes, and appointment preparation
  • Review documentation for accuracy and completeness to help reduce delays in care and administrative follow-up
  • Collaborate with clinical and administrative teams to ensure patient information is entered correctly and shared efficiently
  • Support day-to-day registrar duties by following established procedures for intake, data entry, and patient communication
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right