Patient Access Coordinator Job at South Shore Health (Weymouth)

Patient Access Coordinator

We are seeking a detail-oriented and customer-focused Patient Access Coordinator...

Location

United States , Brownsburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
additional healthcare administration training preferred
Previous experience in patient access, hospital registration, medical front desk, or healthcare administration preferred
Knowledge of insurance verification, prior authorizations, Medicaid eligibility, and patient payment collection
Familiarity with hospital registration systems, electronic medical records, and scheduling tools preferred
Strong communication, customer service, organizational, and multitasking skills
Ability to handle sensitive information with professionalism and confidentiality
Working knowledge of ABN processes and healthcare documentation requirements preferred

Job Responsibility

Pre-register and register patients for all hospital services, including surgeries, injections, laboratory services, and imaging procedures
Verify that required authorizations have been obtained for services using designated systems and internal resources
Ensure all required patient documentation is completed, signed, and properly scanned, including consents, imaging screeners, and release forms
Verify insurance information and determine network coverage using online tools and internal insurance resources
Collect patient payments, accurately apply funds, and prepare bank deposits as needed
Understand and administer ABN processes, determine when ABNs are required, and issue them appropriately for hospital and laboratory services
Answer incoming calls and return voicemails promptly and professionally
Communicate with support staff regarding insurance updates, diagnosis code verification or changes, and maintain accurate patient and authorization information in relevant systems
Check Medicaid eligibility for all hospital service patients during pre-registration and registration
Greet and assist patients, families, and visitors by directing them to appropriate care areas and physician consultation locations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Access Coordinator

This part-time opportunity is ideal for someone who wants to remain active in a ...

Location

United States , Davenport

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical office or patient-facing administrative role preferred
Strong communication skills and a service-focused mindset
Adaptable and comfortable with a schedule that may vary week to week
Dependable, organized, and detail-oriented
Able to manage multiple priorities in a fast-moving setting

Job Responsibility

Greet patients and manage the check-in process with professionalism and warmth
Coordinate front desk activity including scheduling, registration, and patient flow
Handle incoming calls and route inquiries appropriately
Verify patient information and maintain accurate records
Support clinical and administrative teams with daily operations
Ensure compliance with privacy and healthcare standards

What we offer

Flexible weekday schedule that supports work-life balance
No evenings or weekends required
A chance to stay connected to meaningful, patient-focused work
A team-oriented, fast-paced environment where your contributions matter
medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Parttime

Patient Access / Patient Registration Pilot Program

FRONT-LINE PATIENT ACCESS SUPPORT DELIVERING ACCURATE, COMPASSIONATE REGISTRATIO...

Location

United States , Oregon City

Salary:

22.00 - 24.00 USD / Hour

Medasource

Expiration Date

Until further notice

Requirements

1+ year patient access, registration, scheduling, revenue cycle, or related customer-service experience (hospital/ED preferred)
Working knowledge of insurance plans, eligibility, and authorizations
Proficiency with EHR/registration systems (Epic preferred), Microsoft Office, and multi-line phones
Strong communication, de-escalation, and service recovery skills
High school diploma or equivalent
CPR and notary a plus (site-dependent)
Ability to work flexible day/night shifts and travel among assigned sites (valid driver's license for Portland float roles)

Job Responsibility

Register patients in-person and by phone
verify identity and demographics
Verify insurance eligibility/benefits
obtain and document prior authorizations
Explain financial responsibility
collect co-pays/deductibles
issue receipts
Schedule, reschedule, and coordinate appointments across departments
Capture accurate documentation in EHR/registration systems
maintain HIPAA compliance

What we offer

Competitive medical
Dental
Vision
Health Savings Account
Dependent Care FSA
Supplemental coverage
401k plan with company match
Paid time off
Sick time
Paid company holidays

Fulltime

Patient Service Representative - Patient Access

Responsible and accountable for the coordination of information and support need...

Location

United States , Everett

Salary:

Not provided

Providence Swedish

Expiration Date

Until further notice

Requirements

Associate's Degree
2 years of experience in a medical setting with inpatient or outpatient admitting
Patient Registration or financial counseling or insurance and medical terminology experience

Job Responsibility

Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment
Provides front line customer service including reception and Registration
Responsible for the interviewing of patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits
Initial contact for any patients/visitors with general billing, insurance or collection questions/concerns
Assists patients requesting financial assistance through financial aide programs, processing all necessary paperwork
Serves as a conduit to the appropriate staff to assist patients in determining alternate sources of coverage for hospital stays including payment arrangements for private pay accounts
Serves as the POS team expert to facilitate all aspects of registration functions for patients during their hospitalization
Coordinates coverage issues with the Physician Offices and the POS team members, is accountable for assuring timely and accurate patient information flow
Participates in quality improvement activities of the Medical Center and Emergency Department
Performs other special project assignments as directed

What we offer

retirement 401(k) Savings Plan with employer matching
health care benefits (medical, dental, vision)
life insurance
disability insurance
time off benefits (paid parental leave, vacations, holidays, health issues)
voluntary benefits
well-being resources

Patient Access Specialist

We are seeking a dependable and service-oriented Patient Access Specialist to jo...

Location

United States , Salem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous patient access, medical reception, healthcare registration, or front desk experience preferred
Knowledge of insurance verification, benefits eligibility, and patient intake processes preferred
Experience with electronic medical records systems, including Epic, preferred
Strong data entry, communication, and problem-solving skills
Ability to multitask and remain calm in a busy healthcare setting
Strong attention to detail and commitment to accuracy
Must be able to work onsite

Job Responsibility

Greet patients and visitors in a professional and courteous manner
Complete patient registration and verify demographic and insurance information
Obtain and enter accurate data into the electronic medical record system
Collect co-pays and other required patient payments
Answer incoming calls and assist with scheduling or general inquiries
Ensure all required forms and documentation are completed and signed
Maintain patient confidentiality and comply with HIPAA guidelines
Coordinate with clinical and administrative staff to support smooth patient flow
Resolve registration and insurance issues in a timely manner
Provide excellent customer service to patients, families, and internal teams

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Parttime

Patient Access Liaison

The Patient Access Liaison (PAL) is a field-based patient access and reimburseme...

Location

United States , Oklahoma City

Salary:

158394.00 - 222256.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree OR Master's degree and 2 years of patient services and/or access and reimbursement experience OR Bachelor's degree and 4 years of patient services and/or access and reimbursement experience OR Associate's degree and 8 years of patient services and/or access and reimbursement experience OR High school diploma / GED and 10 years of patient services and/or access and reimbursement experience
Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience OR Master's degree and 4 years of patient services, and/or access and reimbursement, experience OR Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience

Job Responsibility

Serve as a resource on patient access and reimbursement for infused and specialty therapies
Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes
Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims
Provide education regarding coding and billing considerations relevant to therapy access
Develop relationships with patients and caregivers through phone, virtual, and in-person engagement
Secure written or electronic patient HIPAA authorization within assigned geography
Assess individual patient needs and provide education and resources that support access to therapy
Educate patients on coverage considerations and the steps required to obtain prior authorization
Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate
Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Liaison

The Patient Access Liaison (PAL) is a field-based patient access and reimburseme...

Location

United States , Charlotte

Salary:

158394.00 - 222256.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
OR Master's degree and 2 years of patient services and/or access and reimbursement experience
OR Bachelor's degree and 4 years of patient services and/or access and reimbursement experience
OR Associate's degree and 8 years of patient services and/or access and reimbursement experience
OR High school diploma / GED and 10 years of patient services and/or access and reimbursement experience
For Level 6: Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
OR Master's degree and 4 years of patient services, and/or access and reimbursement, experience
OR Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience

Job Responsibility

Serve as a resource on patient access and reimbursement for infused and specialty therapies
Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes
Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims
Provide education regarding coding and billing considerations relevant to therapy access
Develop relationships with patients and caregivers through phone, virtual, and in-person engagement
Secure written or electronic patient HIPAA authorization within assigned geography
Assess individual patient needs and provide education and resources that support access to therapy
Educate patients on coverage considerations and the steps required to obtain prior authorization
Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate
Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Scheduler III

The Patient Access Scheduler III is responsible for coordinating daily schedulin...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
Three (3) years in a healthcare scheduling or patient access role, including 1 year in a lead or mentoring capacity
Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
Advanced knowledge of scheduling systems, EHR platforms, and insurance verification tools
Strong leadership and mentoring abilities
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Attention to detail and commitment to accuracy
Proficiency in Microsoft Office and healthcare IT systems

Job Responsibility

Coordinate daily scheduling activities and serve as a point of contact for escalated issues
Mentor and train new and existing scheduling staff on procedures, systems, and best practices
Monitor scheduling queues and ensure timely and accurate appointment bookings
Assist with complex scheduling cases and resolve conflicts involving multiple departments
Verify insurance eligibility, benefits, and authorization requirements for scheduled services
Ensure compliance with organizational policies, HIPAA, and regulatory requirements
Collaborate with clinical departments to optimize scheduling templates and resource utilization
Support quality assurance by auditing scheduled appointments and providing feedback
Participate in performance improvement initiatives and staff meetings
Provide input on staff performance and assist with onboarding and competency assessments

Fulltime

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Patient Access Coordinator

Job Description

Job Responsibility

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