Patient Access Coordinator Job at Robert Half (Davenport)

Patient Access Coordinator

We are seeking a detail-oriented and customer-focused Patient Access Coordinator...

Location

United States , Brownsburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
additional healthcare administration training preferred
Previous experience in patient access, hospital registration, medical front desk, or healthcare administration preferred
Knowledge of insurance verification, prior authorizations, Medicaid eligibility, and patient payment collection
Familiarity with hospital registration systems, electronic medical records, and scheduling tools preferred
Strong communication, customer service, organizational, and multitasking skills
Ability to handle sensitive information with professionalism and confidentiality
Working knowledge of ABN processes and healthcare documentation requirements preferred

Job Responsibility

Pre-register and register patients for all hospital services, including surgeries, injections, laboratory services, and imaging procedures
Verify that required authorizations have been obtained for services using designated systems and internal resources
Ensure all required patient documentation is completed, signed, and properly scanned, including consents, imaging screeners, and release forms
Verify insurance information and determine network coverage using online tools and internal insurance resources
Collect patient payments, accurately apply funds, and prepare bank deposits as needed
Understand and administer ABN processes, determine when ABNs are required, and issue them appropriately for hospital and laboratory services
Answer incoming calls and return voicemails promptly and professionally
Communicate with support staff regarding insurance updates, diagnosis code verification or changes, and maintain accurate patient and authorization information in relevant systems
Check Medicaid eligibility for all hospital service patients during pre-registration and registration
Greet and assist patients, families, and visitors by directing them to appropriate care areas and physician consultation locations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Access / Patient Registration Pilot Program

FRONT-LINE PATIENT ACCESS SUPPORT DELIVERING ACCURATE, COMPASSIONATE REGISTRATIO...

Location

United States , Oregon City

Salary:

22.00 - 24.00 USD / Hour

Medasource

Expiration Date

Until further notice

Requirements

1+ year patient access, registration, scheduling, revenue cycle, or related customer-service experience (hospital/ED preferred)
Working knowledge of insurance plans, eligibility, and authorizations
Proficiency with EHR/registration systems (Epic preferred), Microsoft Office, and multi-line phones
Strong communication, de-escalation, and service recovery skills
High school diploma or equivalent
CPR and notary a plus (site-dependent)
Ability to work flexible day/night shifts and travel among assigned sites (valid driver's license for Portland float roles)

Job Responsibility

Register patients in-person and by phone
verify identity and demographics
Verify insurance eligibility/benefits
obtain and document prior authorizations
Explain financial responsibility
collect co-pays/deductibles
issue receipts
Schedule, reschedule, and coordinate appointments across departments
Capture accurate documentation in EHR/registration systems
maintain HIPAA compliance

What we offer

Competitive medical
Dental
Vision
Health Savings Account
Dependent Care FSA
Supplemental coverage
401k plan with company match
Paid time off
Sick time
Paid company holidays

Fulltime

Patient Service Representative - Patient Access

Responsible and accountable for the coordination of information and support need...

Location

United States , Everett

Salary:

Not provided

Providence Swedish

Expiration Date

Until further notice

Requirements

Associate's Degree
2 years of experience in a medical setting with inpatient or outpatient admitting
Patient Registration or financial counseling or insurance and medical terminology experience

Job Responsibility

Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment
Provides front line customer service including reception and Registration
Responsible for the interviewing of patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits
Initial contact for any patients/visitors with general billing, insurance or collection questions/concerns
Assists patients requesting financial assistance through financial aide programs, processing all necessary paperwork
Serves as a conduit to the appropriate staff to assist patients in determining alternate sources of coverage for hospital stays including payment arrangements for private pay accounts
Serves as the POS team expert to facilitate all aspects of registration functions for patients during their hospitalization
Coordinates coverage issues with the Physician Offices and the POS team members, is accountable for assuring timely and accurate patient information flow
Participates in quality improvement activities of the Medical Center and Emergency Department
Performs other special project assignments as directed

What we offer

retirement 401(k) Savings Plan with employer matching
health care benefits (medical, dental, vision)
life insurance
disability insurance
time off benefits (paid parental leave, vacations, holidays, health issues)
voluntary benefits
well-being resources

Patient Access Representative - Population Health

Patient Access Representatives facilitate a welcome and easy access to the facil...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience preferred
1 – 3 years of experience preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter
Verifies insurance eligibility and obtains necessary authorizations for services rendered
Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances
Performs financial assessment for appropriate program assistance
Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents
Represents the Patient Access department in a professional, courteous manner at ALL times
Required to assist the hospital in the event of an internal or external disaster
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change
Supports the department in achieving established performance targets

Fulltime

Patient Access Specialist

Our client is seeking a detail-oriented and customer-focused Patient Access Spec...

Location

United States , Boonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
1+ years of experience in patient access, medical registration, healthcare administration, or a related role preferred
Familiarity with scheduling, records management, and revenue cycle processes preferred
Experience with Epic or similar healthcare systems is a plus
Strong communication, problem-solving, and organizational skills
Ability to work in a fast-paced healthcare environment while maintaining accuracy and professionalism

Job Responsibility

Greet patients and provide excellent customer service throughout the registration and intake process
Verify patient demographic, insurance, and billing information for accuracy
Schedule appointments and coordinate patient access services
Obtain and update patient records in accordance with organizational procedures
Support pre-registration, authorizations, and eligibility verification processes
Maintain confidentiality and handle sensitive information with professionalism
Collaborate with clinical and administrative teams to resolve patient account or scheduling issues

What we offer

Medical benefits
Vision benefits
Dental benefits
Life insurance
Disability insurance
401(k) plan

Fulltime

New

Patient Access Rep II Per Diem– Insurance Verification Rep

The Patient Access Representative II – Insurance Verification is responsible for...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Two (2) years of experience in a healthcare setting with a focus on insurance verification or patient access
Advanced knowledge of insurance plans, medical terminology, and healthcare billing practices
Strong communication and customer service skills with the ability to de-escalate complex situations
Proficiency in EHR systems, payer verification tools, and Microsoft Office Suite
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
Attention to detail and accuracy in data entry and documentation
Demonstrated leadership and mentoring capabilities

Job Responsibility

Verify insurance eligibility and benefits for complex and high-priority cases using payer portals and electronic tools
Obtain and document prior authorizations, including peer-to-peer requests and escalations
Coordinate with clinical departments and physician offices to ensure accurate procedure and diagnosis coding
Provide mentorship and training to Patient Access Representative I staff
Assist in resolving escalated patient inquiries and insurance issues
Ensure accurate and complete patient registration and financial documentation
Collect co-pays, deductibles, and outstanding balances
establish and monitor payment plans
Maintain compliance with HIPAA, organizational policies, and payer regulations
Participate in quality improvement initiatives and workflow optimization projects

Patient Access Liaison

The Patient Access Liaison (PAL) is a field-based patient access and reimburseme...

Location

United States , New Orleans

Salary:

158394.00 - 185578.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
Master's degree and 2 years of patient services and/or access and reimbursement experience
Bachelor's degree and 4 years of patient services and/or access and reimbursement experience
Associate's degree and 8 years of patient services and/or access and reimbursement experience
High school diploma / GED and 10 years of patient services and/or access and reimbursement experience

Job Responsibility

Serve as a resource on patient access and reimbursement for infused and specialty therapies
Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes
Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims
Provide education regarding coding and billing considerations relevant to therapy access
Develop relationships with patients and caregivers through phone, virtual, and in-person engagement
Secure written or electronic patient HIPAA authorization within assigned geography
Assess individual patient needs and provide education and resources that support access to therapy
Educate patients on coverage considerations and the steps required to obtain prior authorization
Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate
Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes

What we offer

Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program
Stock-based long-term incentives

Fulltime

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Houston

Salary:

158394.00 - 222256.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
Master's degree and 2 years of patient services and/or access and reimbursement experience
Bachelor's degree and 4 years of patient services and/or access and reimbursement experience
Associate's degree and 8 years of patient services and/or access and reimbursement experience
High school diploma / GED and 10 years of patient services and/or access and reimbursement experience
Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience

Job Responsibility

Serve as a resource on patient access and reimbursement for infused and specialty therapies
Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes
Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims
Provide education regarding coding and billing considerations relevant to therapy access
Develop relationships with patients and caregivers through phone, virtual, and in-person engagement
Secure written or electronic patient HIPAA authorization within assigned geography
Assess individual patient needs and provide education and resources that support access to therapy
Educate patients on coverage considerations and the steps required to obtain prior authorization
Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate
Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes

What we offer

Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
Discretionary annual bonus program or for field sales representatives a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models including remote work arrangements where possible

Fulltime

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Patient Access Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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