Patient Access Associate Job at Baptist Health (Miami Beach)

Patient Access Representative

As "the champion of first impressions" our valued Patient Access professionals a...

Location

United States , Keystone

Salary:

18.97 - 28.89 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Office experience in a healthcare environment
medical terminology
ability to multitask and prioritizing skills
experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7
utilization of website search engines
High School diploma required

Job Responsibility

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors
Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system
Verify insurance benefits
explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service
Serve as a mentor to new associates and assist in new employee orientation

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Value Access Manager/ Associate Manager

Amgen is hiring a Value Access Manager/Associate Manager in Singapore. The role ...

Location

Singapore , Singapore

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Minimum of 3-5 years of experience in the pharmaceutical industry
At least 2 years working for a global pharmaceutical company in areas of marketing access and/or marketing
Good understanding of Singapore Healthcare Systems and future outlook
Good understanding of pharma/biotech business model, regulatory and reimbursement processes, compliance guidelines and Health Economics & Outcomes
Computer skills (MS Office programs)
Fluency in English, both oral and written communications

Job Responsibility

Developing and leading the implementation of drug access and pricing strategy involving government and private healthcare organizations
Work collaboratively with external third-party organizations to align and execute on shared goals across Amgen Singapore’s product portfolios
Work cross-functionally to ensure the benefits to patients offered by Amgen products can be optimized
Ensure all access initiatives adhere to highest level of integrity and Amgen Values
Develop and implement access strategies for responsible portfolios in Singapore, including but not limited to tenders, product listing and patient support program
Build long term, substantive relationships with ACE, ALPS and all other relevant stakeholders based on values of trust, respect and transparency
Support access to medicines by working with HCOs and HCPs on value-based partnerships to help determine the value of innovation and innovative financing to address access barriers
Manage patient support programs in accordance to Amgen SOPs
Serve as an internal resource and identify opportunities to maximize HCPs-/HCOs- related projects, and coordinate across functions around key areas of concern for access
Provide input and coordination as needed on patient support programs to marketing team to support brand strategy

What we offer

Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Advocacy Relations Senior Manager, Respiratory

In this vital role the Advocacy Relations Senior Manager, Respiratory will lead ...

Location

United States

Salary:

154865.00 - 182086.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient advocacy and/or healthcare policy and access experience
Master’s degree and 4 years of patient advocacy and/or healthcare policy and access experience
Bachelor’s degree and 6 years of patient advocacy and/or healthcare policy and access experience
Associate’s degree and 10 years of patient advocacy and/or healthcare policy and access experience
High school diploma / GED and 12 years of patient advocacy and/or healthcare policy and access experience

Job Responsibility

Develop and execute comprehensive U.S. advocacy strategy plans for respiratory therapeutic areas, aligned with business goals, patient needs, and the evolving healthcare environment
Champion and lead meaningful engagement with respiratory patients and advocacy organizations, navigating a highly collaborative environment with co-commercialization partner to ensure alignment on shared strategy, stakeholder engagement, and co-branded initiatives
Build and manage strategic, compliant relationships with national and community-based respiratory advocacy organizations, including those focused on education and access
Partner closely with Medical Affairs, Commercial, Access, Corporate Affairs, Government Affairs, and Compliance to ensure patient perspectives are integrated into internal planning and external programming
Position Amgen (and the broader co-commercialization partnership) as a trusted and credible partner to organizations advocating for policy, access, and disease awareness
Engage in regular coordination with advocacy counterparts at partner company to co-create programs, ensure consistent messaging, and avoid duplication of effort
Represent the partnership in joint industry forums, coalitions, and patient-centered alliances
Develop scalable, high-impact frameworks for collaborative engagement with advocacy organizations that lead to measurable impact in education, policy, and patient empowerment
Support the development of patient access strategies through partnerships with advocacy groups addressing barriers to diagnosis, treatment initiation, and sustained disease management
Represent Amgen for engagements with respiratory coalitions focused on Medicaid access, formulary coverage, and community-based care delivery

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

New

Patient Access Rep II

Baptist Health is hiring a Full-Time Days Patient Access Rep II for the Patient ...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
1-2 years Customer Service Experience Required
1-2 years Insurance Experience Required
1-2 years Healthcare Experience Required
Certified Healthcare Access Associate (CHAA) Preferred

Job Responsibility

Registering patients accurately and efficiently
Utilizing multiple systems and interfaces
Cross-Training to work in multiple patient access areas
Maintaining service excellence for face-to-face and telephonic encounters
Contributing to PAS Goals
Possessing understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintaining professional relationships with team members
Articulating compliance documentation and ensuring completion of required patient consent forms
Maintaining patient privacy in accordance with HIPAA guidelines
On Call Team during week-long rotations

What we offer

Up to $1,000 Sign-On Bonus

Fulltime

Associate Director, Market Access Marketing

The Associate Director, Market Access Marketing, reports to the VP Global Market...

Location

United States , San Mateo

Salary:

175000.00 - 210000.00 USD / Year

Dompé

Expiration Date

Until further notice

Requirements

A bachelor’s degree, MBA, or master’s level degree a plus
6 years or more of pharmaceutical, biotech, med device (or broader healthcare) commercial experience with at least 2 years in market access roles
Experience partnering cross functionally
Experience managing external vendors including agencies of record (AORs)
Recent ophthalmology experience a plus, ideally in anterior segment but not a requirement
Experience working with “hub” vendors that liaise between the patient, the ECP office, and specialty pharmacy
A proven track record of self-driven results-oriented work history
Experience collaborating with market research to gain customer insights that will lead to activities that drive the business
Self-starter that can readily take action on challenges with an appropriate level of planning
Demonstrated understanding of pharmaceutical legal and regulatory requirements and material approval process

Job Responsibility

Partner with the Market Access team to develop compelling payer value propositions, messaging, and resources tailored for different access stakeholders (e.g., commercial payers, Medicare, Medicaid)
Collaborate with access team to understand payor needs. Co-create payer resources with access team
Partner with the Market Access team to develop access and fulfillment messaging and resources for ECPs, Patients, and office support staff
Work cross functionally with PRC (medical, legal, regulatory, and compliance) partners to create impactful and compliant materials that support the brand’s strategy
Partner closely with the insights and analytics team to make data driven decisions that support the business strategy and goals
Work collaboratively with Market Access organization to remove access and fulfillment as a barrier to prescribing
Be an active participant and make valuable contributions to the annual brand planning process. Participate in all workshops and ideation sessions. Assist with development of final plan
Gather insights from the KAMs and FAMs (key account managers and field account managers) to inform strategic and executional choices that support ECP’s and patient’s access to Oxervate
Gather insights from PAMs (patient account managers) to inform strategic and executional choices that support their role and patient’s access to Oxervate
In collaboration with the Patient Services team create and maintain all marketing resources promoting and supporting Dompe Care 2 Connect (DC2C) the hub that connects patients prescribed Oxervate with product

What we offer

competitive base salary
incentive bonus
benefits package customary to the position

Fulltime

New

Supervisor Patient Access Services - Specialty Nursing

Supervises employees engaged in scheduling, registration, insurance and procedur...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Associates Degree (A.A.) or equivalent from an accredited two-year college or technical school, or an equivalent combination of relevant education and experience
Four (4) years related medical billing, insurance, healthcare documentation, and/or scheduling experience, preferably in a lead or supervisory role
CHAM (Certified Healthcare Access Manager) preferred
Knowledge of hospital billing, insurance and scheduling processes and procedures
Knowledge of medical terminology and coding
Skill in the use of computer applications such as: Excel, Word, Internet, e-mail, and terminal emulator programs
maintains basic knowledge of networked computer systems
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Possesses and maintains knowledge of current regulatory and third party payer changes with respect to authorizations, verification requirements to support billing reimbursement
Ability to write reports, business correspondence, and procedure manuals

Job Responsibility

Performs supervisory functions: prepares work schedules, assigns staff, observes and reviews performance to provide input to formal evaluations, makes recommendations for personnel actions, assists in staff selection, provides orientation, training and ongoing in-services for staff, and schedules and supervises Patient Access Services functions/activities so as not to interrupt or interfere with patient care activities
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards
ensures compliance with all applicable regulatory requirements
Provides input for budget preparation and monitors/controls expenses within approved budget allocations
Compiles and distributes information regarding patient’s personal, insurance, and financial status
Provides appropriate forms to billing and other departments
Maintains department records, reports, and files as required
Authorizes written and/or verbal inquiries to third party payers to reconcile patient accounts

Fulltime

New

Specialty Account Manager

In this vital role you will be responsible for representing Amgen products to ph...

Location

United States , West Palm Beach; Jupiter

Salary:

158046.00 - 185910.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Bachelor's degree strongly preferred
Graduate business or healthcare related degree preferred
7+ experience in biotech, specialty pharmaceutical, or rare disease sales
3+ years of experience in one or more of the following: Rare disease/orphan drug experience
ultra-orphan preferred
Rare disease launch experience strongly preferred

Job Responsibility

Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
Implement goals of the marketing plan through execution of strategic account business plan
Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients
Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

New

Specialty Account Manager, Rheumatology

In this vital role you will be responsible for representing Amgen products to ph...

Location

United States , Orlando

Salary:

158046.00 - 185910.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Bachelor's degree strongly preferred
Graduate business or healthcare related degree preferred
7+ experience in biotech, specialty pharmaceutical, or rare disease sales
3+ years of experience in one or more of the following: Rare disease/orphan drug experience
ultra-orphan preferred
Rare disease launch experience strongly preferred

Job Responsibility

Representing Amgen products to physicians and healthcare professionals, establishing product sales, and performing total territory account management
Providing disease information and education to medical professionals and all external customers involved in the care of patients
Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
Implement goals of the marketing plan through execution of strategic account business plan
Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients

What we offer

Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Associate

Baptist Health

Location:
United States , Miami Beach

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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