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Patient Access Administrator

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Coloplast

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Location:
United States , Minneapolis

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Contract Type:
Not provided

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Salary:

45000.00 - 60000.00 USD / Year

Job Description:

The Patient Access Administrator aids in the efficiency and workflow of the Benefits Investigation team. As part of the Customer Operations Department, the Administrator plays a vital role in the day-to-day functions of obtaining patient access to Kerecis products. The Administrator takes in verification requests from the sales force and customers, verifying the accuracy of patient information and implementing a stream-lined process. The Patient Access Administrator is based on-site in a Kerecis office. This role reports to the Patient Access Administrator Manager.

Job Responsibility:

  • Protect confidential patient health information (PHI) at all stages of the verification of benefits process
  • Manage case creation
  • Make outbound calls as necessary
  • Help maintain Kerecis customer relationship management (CRM) system for accuracy
  • Manage the Reimbursement email inbox and answer general inquires
  • Support Patient Access Specialists to process cases
  • Complete administrative tasks within the Customer Operations Department as assigned
  • Maintain a high quality of work, facilitating the ability for more patients to receive access to treatment with Kerecis products through accurate and timely case creation
  • Other tasks and responsibilities as assigned

Requirements:

  • Basic level understanding of medical insurance
  • Strong verbal and written communication skills
  • Passionate about providing patients with access to care
  • Astute attention to detail
  • Ability to work on a team aiming for collective success
  • Ability to work independently and problem solve
  • Highschool diploma or equivalent required, bachelor’s degree preferred
  • Min 1 year in transferrable administrative or comparable role preferred

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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