Patient Access Administrator Job at Coloplast (Minneapolis)

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient registration a...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, medical front office support, call center operations, or a similar healthcare administrative role
Strong customer service and communication skills with the ability to assist patients in a courteous and attentive manner
Working knowledge of insurance verification, medical coverage review, billing practices, copays, and deductibles
Accurate typing, data entry, and documentation skills with attention to detail in paper and electronic records
Ability to manage scheduling, multitask effectively, and stay organized in a busy clinical or administrative environment
Familiarity with standard office procedures, clerical responsibilities, and computer-based systems used for patient access work
Comfortable handling both inbound and outbound phone communication while maintaining efficiency and a courteous approach

Job Responsibility

Welcome patients and gather registration details with accuracy, professionalism, and sensitivity to privacy requirements
Coordinate appointment scheduling activities, manage inbound and outbound calls, and provide clear guidance on next steps for visits and services
Verify insurance information, confirm medical coverage, and explain patient financial responsibilities such as copays and deductibles
Maintain complete and well-organized documentation by updating records, entering data into computer systems, and processing required paperwork
Support front-desk and receptionist functions by answering questions, directing patients appropriately, and assisting with routine clerical duties
Address billing-related inquiries and help patients understand account information, payment expectations, and available support processes
Follow established procedures and protocols to promote consistent patient access operations and efficient service delivery
Assist with additional administrative or financial support tasks as needed to help the department meet daily operational goals

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Patient Access Specialist

We are seeking detail-oriented and compassionate Patient Access Specialists in B...

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Any prior customer or patient-facing experience (retail, hospitality, healthcare, etc.)
Strong communication, organizational, and problem-solving skills
Ability to work independently and as part of a collaborative team
Basic computer proficiency and comfort working with electronic systems.

Job Responsibility

Greet and assist patients, families, and visitors in a courteous and professional manner
Accurately collect and verify patient demographics, insurance, and financial information
Perform registration, check-in/out, appointment scheduling, and admissions duties
Explain required forms, hospital policies, and insurance processes to patients
Maintain data entry accuracy within electronic health record systems
Collaborate with clinical and administrative teams to ensure seamless patient flow
Uphold patient confidentiality and compliance with HIPAA standards
Adapt to fast-paced, high-volume settings and varying patient needs
Provide exceptional customer service in high-stress situations.

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient registration a...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in patient registration, medical office support, healthcare reception, or a similar customer-facing administrative role
Strong verbal and written communication skills with the ability to assist patients clearly and professionally
Working knowledge of insurance verification, medical coverage terminology, billing concepts, deductibles, and copays
Ability to manage scheduling, documentation, and clerical tasks with close attention to detail and accuracy
Comfortable handling a high volume of inbound and outbound calls in a fast-paced environment
Proficiency with computer systems and data entry, including accurate typing and record maintenance
Ability to follow procedures and protocols while balancing customer service expectations and operational needs

Job Responsibility

Welcome patients and collect registration details accurately to support timely access to care and complete account setup
Coordinate appointment scheduling, rescheduling, and follow-up communication through inbound and outbound calls
Review insurance information, medical coverage details, deductibles, and copay obligations to help patients understand financial responsibilities
Maintain complete and accurate documentation in the computer system, ensuring records, forms, and labels are entered and processed correctly
Provide attentive front-desk and call center support by answering questions, directing concerns, and assisting patients with next steps
Perform clerical and receptionist duties such as typing, filing paper records, and handling general administrative requests
Support billing-related inquiries and complete ad hoc financial assistance tasks in accordance with established procedures
Follow departmental protocols and workflow standards to improve efficiency, accuracy, and overall patient access operations

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Patient Access Specialist

We are seeking a dependable and service-oriented Patient Access Specialist to jo...

Location

United States , Salem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous patient access, medical reception, healthcare registration, or front desk experience preferred
Knowledge of insurance verification, benefits eligibility, and patient intake processes preferred
Experience with electronic medical records systems, including Epic, preferred
Strong data entry, communication, and problem-solving skills
Ability to multitask and remain calm in a busy healthcare setting
Strong attention to detail and commitment to accuracy
Must be able to work onsite

Job Responsibility

Greet patients and visitors in a professional and courteous manner
Complete patient registration and verify demographic and insurance information
Obtain and enter accurate data into the electronic medical record system
Collect co-pays and other required patient payments
Answer incoming calls and assist with scheduling or general inquiries
Ensure all required forms and documentation are completed and signed
Maintain patient confidentiality and comply with HIPAA guidelines
Coordinate with clinical and administrative staff to support smooth patient flow
Resolve registration and insurance issues in a timely manner
Provide excellent customer service to patients, families, and internal teams

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Parttime

Patient Access Specialist

We are seeking a Patient Access Specialist for a long-term contract opportunity ...

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Customer service, administrative, or healthcare registration experience preferred
Strong data entry skills with attention to detail
Comfortable explaining forms and collecting required information
Experience verifying insurance and discussing patient payments is a plus
Comfortable making and receiving phone calls
Able to follow procedures and maintain accurate records
Strong organizational skills and ability to multitask in a fast-paced environment.

Job Responsibility

Register patients and update demographic and insurance information
Verify insurance coverage and required documentation
Review physician orders and ensure all requirements are met before services are provided
Contact patients to gather information, complete pre-registration, and discuss payment responsibilities
Explain forms, obtain signatures, and provide patient education materials
Assist with payment collection and payment plan options
Provide excellent customer service and appointment instructions
Review accounts for accuracy and resolve registration or billing issues as needed

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient intake and acc...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, patient access, registration, or a related administrative healthcare support role
Strong administrative and data entry skills with close attention to detail and accuracy
Ability to collect and review insurance, demographic, and financial information in a fast-paced environment
Experience handling payment collection conversations professionally and respectfully
Comfortable explaining forms, obtaining signatures, and documenting information according to established procedures
Working knowledge of insurance verification, eligibility review, or healthcare billing support processes is preferred
Strong verbal communication skills and the ability to interact with patients compassionately and professionally

Job Responsibility

Manage patient admissions, registration, and pre-registration activities to ensure accounts are created accurately before scheduled services
Gather and update demographic, insurance, and guarantor details through direct interaction with patients, including inbound and outbound phone communication
Review physician orders, assign appropriate medical record numbers, and confirm required information is complete to support timely service delivery
Verify coverage and benefits, document eligibility findings in the system, and select the correct insurance plan details to support clean claims and point-of-service collection efforts
Explain consent forms, treatment acknowledgments, and patient education materials in a clear and compassionate manner, obtaining signatures and required documentation from patients or legal representatives
Discuss patient financial obligations, collect point-of-service payments and outstanding balances when applicable, and outline available payment plan options
Perform medical necessity screening for applicable services, notify Medicare patients when coverage limitations may apply, and provide the appropriate notices and supporting documents
Use auditing and reporting tools to review account accuracy, correct discrepancies, and provide relevant quality data to Patient Access leadership
Deliver courteous, empathetic service in every interaction while following established hospital policies, procedures, and compliance requirements

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Patient Access Scheduler III

The Patient Access Scheduler III is responsible for coordinating daily schedulin...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
Three (3) years in a healthcare scheduling or patient access role, including 1 year in a lead or mentoring capacity
Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
Advanced knowledge of scheduling systems, EHR platforms, and insurance verification tools
Strong leadership and mentoring abilities
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Attention to detail and commitment to accuracy
Proficiency in Microsoft Office and healthcare IT systems

Job Responsibility

Coordinate daily scheduling activities and serve as a point of contact for escalated issues
Mentor and train new and existing scheduling staff on procedures, systems, and best practices
Monitor scheduling queues and ensure timely and accurate appointment bookings
Assist with complex scheduling cases and resolve conflicts involving multiple departments
Verify insurance eligibility, benefits, and authorization requirements for scheduled services
Ensure compliance with organizational policies, HIPAA, and regulatory requirements
Collaborate with clinical departments to optimize scheduling templates and resource utilization
Support quality assurance by auditing scheduled appointments and providing feedback
Participate in performance improvement initiatives and staff meetings
Provide input on staff performance and assist with onboarding and competency assessments

Fulltime

Patient Access Specialist

We are looking for a second shift (3pm-11PM) Patient Access Specialist to suppor...

Location

United States , Racine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, patient access, medical reception, call center support, or a similar healthcare administrative role
Working knowledge of insurance verification, medical coverage review, billing terminology, deductibles, and copay collection processes
Strong customer service and communication skills with the ability to assist patients professionally by phone and in person
Accurate typing and data entry skills with confidence using computer systems and standard office applications
Ability to manage documentation, scheduling tasks, and clerical responsibilities while maintaining close attention to detail
Familiarity with established procedures, protocols, and confidentiality expectations in a healthcare environment
Strong organizational and time-management skills with the ability to handle multiple priorities effectively

Job Responsibility

Welcome patients and collect registration details with accuracy, ensuring demographic and coverage information is entered correctly into the computer system
Coordinate appointment scheduling and manage inbound and outbound calls to assist patients with registration, updates, and general access-related questions
Verify insurance benefits, medical coverage, deductibles, and copay responsibilities before services are provided
Maintain organized records and complete required documentation, labeling, and paper-based or electronic clerical tasks in line with established procedures
Support billing-related workflows by gathering financial information, resolving basic account questions, and performing ad hoc administrative assistance as needed
Provide receptionist support by directing inquiries, communicating clearly with patients and internal teams, and helping optimize daily front-desk operations
Follow department protocols and standard procedures to protect data quality, maintain compliance, and support efficient patient access activities
Assist with special workflows related to clinical trial operations or other designated programs when required by the department

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Patient Access Administrator

Job Description

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