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An opportunity has arisen for a full-time (37.5 hours per week) permanent Band 4 administrator to join our transforming team in North Cumbria as a Pathway Coordinator. Travel will be necessary for this role around other North Cumbria sites so the post holder must be able to meet the mobility requirements of the role. We are seeking someone who has an interest supporting the clinical team in ensuring they meet targets and clinical standards in a timely manner. The successful applicant will need a proactive innovative approach and have experience of developing and managing systems. This is a very busy service, and the post holder would be responsible for the administrative function within this service. The successful candidate will work alongside our leadership team to ensure that the service runs efficiently, performance targets are monitored and processes are followed. This post could provide an ideal development opportunity for an existing NHS employee looking to develop further administrative and pathway coordination skills working autonomously within an exciting, transforming service.
Job Responsibility:
Experience of gathering and inputting patient related data onto patient electronic record systems (RiO)
Experience of monitoring performance data
Experience of providing administrative support to a large team
Good organisational skills and must be able to prioritise a fluctuating workload in order to meet the demands of the service
Provides agreed levels of support to CTT to maintain cover in the absence of peer/s
To evidence high levels of organisational skills
To evidence outstanding communication skills both written and verbal
Proficiency in the Microsoft Suite - This role will involve daily use of Microsoft Excel so there is an expectation that proficiency level is of an intermediate level
Proven experience of note taking skills/organising and minuting meetings - Live typing is to be expected with this role
Requirements:
AOCR/RSA Level 3 qualification or equivalent in Word/Text Processing
General level of education to O-Level/ GCSE or equivalent
Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
Working knowledge of Microsoft applications, including e-mail communication
Ability to maintain and update Patient Information Systems e.g. RiO
Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
Good working knowledge of office procedures
Knowledge of NHS procedures and Policies
Previous NHS administrative experience
Experience of data collection and analysis
Good organisational and planning skills
Excellent communication and interpersonal skills, both verbal and written
Note-taking skills
Able to meet the mobility requirements of the post
Nice to have:
Shorthand skills
What we offer:
Full support will be provided by an experienced Administration Manager as well as the service leads
The post will provide training and development opportunities