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Pathology CSR Laboratory Assistant

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Austin Health

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Location:
Australia , Heidelberg, Melbourne

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Dynamic and highly skilled Laboratory Assistant to join our Central Specimen Reception Team at Austin Pathology's Heidelberg Laboratory. This department is the hub for receiving, sorting, and processing patient specimens around the clock, ensuring that our diagnostic services are available 24/7.

Job Responsibility:

  • Meticulous handling of patient specimens, from receiving and sorting to checking and processing them according to established departmental procedures
  • Ensuring accurate labelling, preparing samples for analysis, and performing data entry with a high degree of accuracy
  • Adhering to laboratory protocols, quality management systems, and standard operating procedures (SOPs)
  • Managing telephone inquiries, maintaining laboratory equipment, and supporting hospital specimen pickups
  • Participation in a 24-hour, 7-day rotating roster, including evenings, overnights, and weekends, to ensure uninterrupted service

Requirements:

  • Willingness and ability to work a variety of shifts—including evenings, nights, weekends, and public holidays—as part of a 24/7 service
  • Excellent attention to detail for accurate specimen handling and data entry
  • Possess basic computer skills, including accurate and fast typing, confident navigation of computer systems
  • Demonstrated strong work ethic, reliability, and organisational skills, with the ability to effectively multitask in a busy environment
  • Excellent verbal and written communication skills
  • Ability to work independently as well as collaboratively within a team

Nice to have:

  • Experience working in a pathology or laboratory environment will be well regarded, but is not essential
  • Experience providing customer service in a healthcare setting will be viewed favourably
What we offer:
  • Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Onsite childcare at Austin Hospital, easy access via public transport and car parking options
  • Mentoring and career development opportunities

Additional Information:

Job Posted:
December 22, 2025

Expiration:
December 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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