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Welcomes and initiates contact with patient families to obtain necessary registration and insurance information
Registers patients by following established department guidelines
Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors
Requirements:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
Requires 1 year of experience in customer service
Exhibits guiding behaviors that reflect Children’s values and support our mission and vision
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously
Ability to work independently or as a team
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served