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Under direction of the Executive Culinary Team, the Pastry Supervisor will be responsible for effectively supporting all culinary operations.
Job Responsibility:
Directs, implements, and maintains a guest service and management philosophy that serves as a guide to respective team members.
Meets with Executive Culinary Team to review assignments, anticipated business levels, changes, and other information pertinent to job performance.
Has strong pastry fundamentals.
Has knowledge of bread baking and advanced pastry techniques.
Maintains and abides by County Health/Sanitation as well as Legends Hospitality standards.
Ability to multitask in a fast-paced environment.
Maintains positive guest relations at all times.
Provides efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
Ensures that all equipment is in proper operational condition and is cleaned on a regular basis.
Exhibits leadership for all direct reports through consistent communication, commendations, and disciplinary action for all associates.
Performs other related duties, tasks, and responsibilities as required.
Requirements:
Must be at least 18 years old
Must be able to obtain CA Food Handlers Certification
Be willing to work hours that vary according to the event schedule
Ability to lift and transport food and other items weighing up to 30 lbs., occasionally up to 50 lbs.
Physical mobility to perform assigned tasks, including constant standing, walking, bending, stooping, lifting, reaching, wiping, pushing, and pulling for extended periods.
Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays.
Must be able to work in a team environment.
Must be proficient in Microsoft Word and Excel.
Must possess a high level of organization and attention to detail.
Must possess strong leadership skills.
Must be able to remain calm in stressful situations.
Must be able to smile, maintain positive body language, and consistently provide positive guest service.
Must be able to make generalizations, evaluations, and decisions without immediate supervision.
Must be able to accept and carry out responsibility for directions.
Have a pastry culinary degree or have graduated from a certified apprenticeship program with a minimum of 2-3 years’ experience in the contract foodservice industry, preferably in premium services, catering, and concessions environments for a sports and entertainment venue.
Must have excellent written and verbal communication skills and the ability to multitask and prioritize in a deadline-oriented environment.
Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
Customer service oriented with the ability to interact with all levels of management.
Nice to have:
Experience in premium services, catering, and concessions environments for a sports and entertainment venue.