Pastoral Care Manager Home Care

• Ensure the effective provision of pastoral care delivery by Pastoral Care Coordinators to clients, their families, staff and volunteers of HammondCare
• Provide administrative support and management supervision/ leadership to a team of pastoral care coordinators
• Act as role models for Pastoral Care Coordinators and staff and as an advocate for the HammondCare Motivation, Mission and Mission in Action
• Share pastoral expertise and coach staff and pastoral care volunteers to support the emotional and spiritual needs and goals of the clients
• Regularly meet/ liaise with Area/Village Managers for the purpose of receiving feedback, identifying need, and reporting back on any changes or developments in the Pastoral Care service
• As required, provide spiritual and emotional support to clients and their families
• Work with direct reports to extend their skills in meeting the spiritual needs of clients/ residents, including identifying suitable learning and development opportunities
• Train staff and volunteers in areas related to pastoral care, including boundaries, grief and loss, faith and hope, and other areas as identified in conjunction with key stakeholders
• Assist with the development of Pastoral Care Volunteers and their integration in delivery of pastoral care
• Provide prayerful spiritual/emotional support to staff and volunteers, and distribute relevant material, articles and books, as appropriate
• Participate in opportunities such as staff meetings, in-services, expos, and other events with the purpose of providing information about pastoral care opportunities and creating partnerships

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
• Strong understanding and experience of people living at home with life-limiting illness including dementia, the impact on carers, and journeys of grief and bereavement
• Strong personal and active Christian faith and church involvement
• Theological and/ or Pastoral Care qualifications and experience
• Demonstrated capacity and experience in team leadership, including ensuring effective service delivery
• Demonstrated capacity to pastorally care for and enhance the wellbeing of those in need
• Experience raising up, leading and supporting a team of pastoral care volunteers
• Strong administrative and computer skills
• Highly developed communication skills including listening, compassion and empathy
• Demonstrated ability to relate to people from all faiths, backgrounds and cultures
• Access to a car, Australian driver’s licence and comprehensive car insurance
• Preferred experience in delivery and / or managing pastoral care provision to clients in receipt of Australian Federally funded Home Care Packages

Preferred experience in delivery and / or managing pastoral care provision to clients in receipt of Australian Federally funded Home Care Packages

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities