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Experienced Passmaster looking for your next challenge in a busy, high-volume hospitality environment? Big Easy is one of London’s most established restaurant brands, known for Southern-inspired BBQ, fresh lobster and a vibrant bar atmosphere. We operate busy, high-energy restaurants with strong operational structures, clear service standards, and a focus on great guest experiences. We are now recruiting for a Passmaster to join one of our Big Easy locations. This role would suit an experienced Passmaster or a strong hospitality professional with experience working on the pass in a fast-paced restaurant environment.
Job Responsibility:
Managing the pass during service and keeping communication clear between kitchen and floor teams
Checking dishes before they leave the kitchen to ensure quality, presentation and accuracy
Calling orders clearly and keeping service moving at pace
Making sure food is delivered to the correct table quickly and accurately
Monitoring timings and helping the team maintain strong service standards during busy periods
Supporting smooth coordination between chefs and front of house
Maintaining cleanliness, organisation and food safety standards around the pass
Helping deliver a positive guest experience through accurate and efficient service
Requirements:
Previous experience as a Passmaster or in a similar role within a busy restaurant
Good understanding of food service and restaurant operations
Ability to work well under pressure in a high-volume environment
Strong communication and coordination skills
Good attention to detail and sense of urgency
Positive attitude and team-focused approach
Passion for hospitality and delivering great guest experience