Passenger Services Coordinator Job at Amentum (Andros Island)

Job Description

Amentum is seeking a Passenger Services Coordinator (ASD) to join our team on Andros Island, Bahamas to support the Atlantic Undersea Test and Evaluation Center (AUTEC) mission.

Job Responsibility

Receive and process travel requests ensuring compliance with established procedures
Check in flights producing a weight & balance form within FAA guidelines
Create and submit the eAPIS (electronic advance passenger information system) file to DHS (Department of Homeland Security)
Coordinate the ground support for all flights
Work weekend duty on a rotating schedule
The job involves daily interface with contractor employees, DoD personnel, customers and visitors
Performs all duties as directed or tasked by the Air Operations Department Manager, primary duty location is Andros, however work may be assigned in West Palm Beach
Perform other duties as assigned

Requirements

1-3 years related experience working in Passenger Services or Customer Service required
High school graduate or equivalent
Computer skills in MS Word, Excel, PPT
Must be willing to work overtime as necessary
Required to work Saturday, Sunday and/or Holiday's based on flight scheduling
Ability to handle multiple work assignments, work with little supervision and work well under pressure
Ability to lift, carry, push and pull up to 50 pounds of equipment of varying types
Must have a good attitude, ability to handle delicate relations with passengers as well as the Bahamian airport officials
Good oral and written communication skills
Must be able to reside in remote location with limited medical facilities
A valid US Passport and Driver’s License is required
Must be able to obtain and maintain a Secret U.S. Government Clearance
U.S. Citizenship is required to obtain a Secret Clearance

Nice to have

Training and FAA experience in dispatch, passenger check in and weight and balance calculations are preferred but not required
Ability to spell, write, type and perform math as related to aircraft scheduling operations, weight and balance computations, checking passenger weights and cargo weights for proper aircraft placement are preferred but not required

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

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Passenger Services Coordinator

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