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Perform duties in an environment requiring physical agility to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment in all types of weather. Report to work on short notice and work weekends and holidays. If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on-the-job training associated with the assigned Crew Base.
Job Responsibility:
Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices
Assists the Conductor in the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards
Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs
Ensures safety of passengers and crew by adhering to safety rules
Works in either a passenger or non-passenger operation (including yard duty and work trains)
Secures movement orders and ensures clear understanding by operating crew
Ensures pre-determined service requests are understood and carried out
Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures
Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables
Safely rides the side of train equipment, getting on and off equipment, as required
Assists the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects
Assists in boarding and detraining of passengers, baggage, express shipments
Makes customer service announcements
Provides information about train service to include passenger connections
Makes special arrangements in case of service failure
Ensures safe and orderly passenger conduct
Requirements:
Some work experience exhibiting responsibility, initiative, and other leadership characteristics
Two years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years
Satisfactory attendance and safe work record
Must have a current valid driver’s license
Must live within 2 hours of Crew Base
Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242
Nice to have:
Some leadership/supervisory experience
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours
Some mechanical experience/knowledge
What we offer:
Health, dental and vision plans
Wellness programs
Flexible spending accounts
401K retirement plan
Life insurance
Paid time off
Reimbursement of education
Public Service Loan Forgiveness eligibility
Railroad Retirement sickness and retirement benefits
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