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Passenger assistant

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London Hire Community Services

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Location:
United Kingdom , Ealing

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Category:
-

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Contract Type:
Not provided

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Salary:

13.85 GBP / Hour

Job Description:

London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations.

Job Responsibility:

  • Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers
  • Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements
  • Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board
  • When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required
  • Ensure any wheelchairs are correctly located and secured using suitable equipment
  • Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment
  • Communicate with passengers and clients in a patient, informative, non-patronising manner
  • Report late running and incidents in line with depot processes
  • Ensure the vehicle allocated is always secure whilst in use
  • Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service

Requirements:

  • Sound understanding of disabilities
  • Able to deliver the service with a patient and level-headed attitude
  • Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative
  • Excellent verbal and written communication
  • Great attention to detail and able to complete records clearly and accurately
What we offer:
  • Rolled up holiday pay entitlement is 12.07% of gross pay
  • Payment every month of the year (even in non-working periods)
  • Access to Employee Assurance Programme
  • Automatic enrolment in pension scheme after three months service

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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