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London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations.
Job Responsibility:
Assist the driver to ensure the safety and comfort of passengers
Assist passengers when embarking and disembarking the vehicle
Assist service users who have disabilities to alight the vehicle in accordance with Health and Safety requirements
Monitor and supervise passengers whilst in transit
Be responsible for their welfare whilst on board
Assist in the operation of the passenger lift or other equipment
Ensure any wheelchairs are correctly located and secured
Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt
Communicate with passengers and clients in a patient, informative, non-patronising manner
Report late running and incidents in line with depot processes
Ensure the vehicle allocated is always secure whilst in use
Ensure all communication equipment is correctly utilised
Requirements:
Sound understanding of disabilities
Able to deliver the service with a patient and level-headed attitude
Ability to work in a team environment
Confidence to work with minimum supervision and using own initiative
Excellent verbal and written communication
Great attention to detail
Able to complete records clearly and accurately
What we offer:
Term-time only
Full statutory annual leave entitlement of 5.6 weeks paid in addition to the working weeks
Overtime may be available
Salaries are pro-rata - you will receive payment every month of the year
Access to our Employee Assurance Programme
Automatic enrolment in our pension scheme after three months service