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We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Our business is about being there for people in need.
Job Responsibility:
Builds and maintains relationships with current clients to support retention and growth
Assists with identifying potential new clients and supports outreach initiatives
Conducts client and sales presentations, surveys, and other engagement activities to assess client satisfaction and needs
Participates in team discussions around sales strategies and service recommendations
Responds to client inquiries and works to resolve routine problems independently or with minimal supervision
Supports quality service delivery by reviewing and providing feedback on sales and support processes
Assists in organizing and delivering tactical training sessions under management direction
Performs other related duties as needed
Requirements:
High School Diploma or Equivalent
4+ years of job-related work experience
Strong interpersonal and communication skills
Customer-focused with a proactive approach to service and problem-solving
Familiarity with sales processes, client account management, or customer support
Organizational skills and attention to detail
Strong presentation skills
Strong Microsoft office skills with a focus in PowerPoint and Excel
What we offer:
medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)