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Parts360 Stores Advisor

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Alliance Automotive UK LV Ltd

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Location:
United Kingdom , Rotherham

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Parts360 Stores Advisor drives the successful rollout and adoption of AAG UK & Ireland's digital platforms across the branch network. You will train store teams on Parts360, support the behaviour change needed for sustained usage, and help branches get real operational value from our digital ecosystem. This is a field-based role with regional responsibility (North or South), reporting directly to the Digital Programme Manager. It is designed as a 2-3 year transformation post, evolving into broader digital enablement roles as the organisation matures.

Job Responsibility:

  • Deliver structured Parts360 onboarding to all store roles (counter, telesales, BDMs, ASM’s)
  • Assess each branch's digital maturity and tailor onboarding plans to their needs
  • Follow up with targeted coaching to reinforce learning and embed usage habits
  • Maintain consistent digital capability by supporting new starters as they join
  • Identify adoption blockers across processes, confidence, and skills
  • Coordinate with the Digital Team to resolve issues affecting store performance
  • Provide focused "adoption booster" interventions for stores below expected usage
  • Support Branch Managers in embedding digital tools into daily routines
  • Capture structured user insights and report recurring themes to Product Owners
  • Contribute to improvements in UX, workflows, and training materials
  • Represent store needs accurately in discussions with the central Digital Team
  • Support customer visits where digital setup or guided onboarding is required

Requirements:

  • Experience delivering training, coaching, or digital onboarding in operational, retail, or automotive settings
  • Strong facilitation and communication skills across multiple staff types
  • Ability to diagnose skill gaps and behavioural barriers
  • Highly organised and able to self-manage travel and workload in a field environment
  • Strong digital literacy
  • comfortable teaching and simplifying workflows

Nice to have:

  • Experience with CRM, POS, e-commerce or digital adoption programmes
  • Field-based or multi-site operational experience
  • Understanding of the automotive aftermarket or cataloguing systems

Additional Information:

Job Posted:
February 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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