Parts Telesales Advisor Jobs

Parts Telesales Advisor

Renault Truck Commercials

Location:
United Kingdom, Dunstable

Category:
Sales

Contract Type:
Not provided

Salary:

35000.00 GBP / Year

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Job Description:

Based from our Chiltern Depot (Dunstable) and reporting to our Regional Parts Manager, you will proactively be looking for new HGV /LCV parts customers and growing existing customers parts sales for our Eastern depots of Chiltern; Felixstowe, Kent, Reading and West Thurrock. This role comes with a basic of £35,000 and a healthy KPI driven commission scheme, Mon – Fri 40 hours

Job Responsibility:

Answer calls with the highest level of customer service
Prospect current and potential parts customers proving information of the company’s goods, services, and current promotions
Liaise with Aftersales Executives introducing them to potential account customers
Discussing the use and features of various parts with customers
Produce parts quotations for customers
Process Parts orders in line with company processes
Liaise with Depot parts team to ensure customer expectations are met
Liaise with Depots to deal with any return or refund requests
Ensure that credits are properly and accurately raised for goods returned if applicable
Discuss any service/stock concerns with Dealerpoint Managers
Assist with stock counts in depots when required
Achieve sales targets as set by Head of Aftermarket

Requirements:

Vehicle Parts sales experience
Sales and Target driven
Influencing others to buy additional parts
Excellent telephone manner
To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers
Numerical ability to be able to work with part numbers
Accuracy and attention to detail
IT Literate to work within company processes and systems

What we offer:

25 days holiday plus BH’s
5% matched pension scheme
healthcare cash back plan
Work Perks Scheme

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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