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Parts Telesales Advisor

renaulttruckcommercials.co.uk Logo

Renault Truck Commercials

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Location:
United Kingdom , Dunstable

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Category:
Sales

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Contract Type:
Not provided

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Salary:

35000.00 GBP / Year
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Job Description:

Based from our Chiltern Depot (Dunstable) and reporting to our Regional Parts Manager, you will proactively be looking for new HGV /LCV parts customers and growing existing customers parts sales for our Eastern depots of Chiltern; Felixstowe, Kent, Reading and West Thurrock. This role comes with a basic of £35,000 and a healthy KPI driven commission scheme, Mon – Fri 40 hours

Job Responsibility:

  • Answer calls with the highest level of customer service
  • Prospect current and potential parts customers proving information of the company’s goods, services, and current promotions
  • Liaise with Aftersales Executives introducing them to potential account customers
  • Discussing the use and features of various parts with customers
  • Produce parts quotations for customers
  • Process Parts orders in line with company processes
  • Liaise with Depot parts team to ensure customer expectations are met
  • Liaise with Depots to deal with any return or refund requests
  • Ensure that credits are properly and accurately raised for goods returned if applicable
  • Discuss any service/stock concerns with Dealerpoint Managers
  • Assist with stock counts in depots when required
  • Achieve sales targets as set by Head of Aftermarket

Requirements:

  • Vehicle Parts sales experience
  • Sales and Target driven
  • Influencing others to buy additional parts
  • Excellent telephone manner
  • To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers
  • Numerical ability to be able to work with part numbers
  • Accuracy and attention to detail
  • IT Literate to work within company processes and systems
What we offer:
  • 25 days holiday plus BH’s
  • 5% matched pension scheme
  • healthcare cash back plan
  • Work Perks Scheme

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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