Parts Manager Job at Washington Corporations (Spokane)

Job Description

The Parts Manager is responsible for the day-to-day operations and the profitability of the Parts Department. This individual will motivate and lead all parts team members to ensure a high level of customer satisfaction.

Job Responsibility

Demonstrate Modern Machinery’s core values and promote the mission and vision of the company
Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals
Execute on short and long-term goals through good management and planning
Create and monitor annual parts department goals and budget to align with Modern’s strategic goals and objectives
Effectively manage parts inventory, including stock levels, proper warehouse management/storage, and physical inventory counts
Ensure parts returns are performed in compliance with vendor policies and procedures
Responsible for establishing long term relationships with customers
Anticipate and understand customer’s current and future expectations, provide innovative solutions
Mentor Parts Department employees to conduct parts sales efficiently, productively, and profitably
Actively and effectively communicate with all parts team members
Participate in the recruitment, hiring and development of parts team members

Requirements

High School diploma required. Bachelor’s degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience
Previous supervisory or management experience
Inventory management and sales experience
Proficient in Microsoft Office products (Outlook, Word, and Excel)
Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around – customers, suppliers, manufacturers, and co-workers
Provide exceptional customer service
Strong verbal and written communication skills
Teamwork: cooperate and support others within the Modern Machinery organization

What we offer

Medical, Dental, Vision, and Prescription Insurance
Health Savings Account
401k/Roth Retirement Savings Plan with Company Match
Participation in Annual Profit-Sharing Plan
Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
Gym Membership Reimbursement Program
Family Scholarship Program
Employee Assistance Program
Virtual Mental Health & Tele Medicine Benefit
Company Paid Life Insurance & Disability Benefits
Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)

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Parts Manager

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