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Dynamic role where you will support customers and technicians by identifying, sourcing, and supplying the correct parts for their needs. You will manage stock, process returns, and support the service team in ensuring parts are available for scheduled jobs. You will collaborate closely with technicians, handle incoming stock, update systems, and ensure parts are available and tracked efficiently.
Job Responsibility:
Deliver prompt and accurate parts interpretation and advice to customers
Support the workshop by ensuring timely parts supply and order fulfilment
Maintain optimal stock control and inventory accuracy
Uphold high standards in customer service and complaint handling
Contribute positively to team culture and process improvement
Requirements:
Experience as a parts interpreter in either the motorcycle or automotive industry
Interest in motorcycles or motorsport
Confident using parts catalogues and ERP systems
Can communicate professionally with both customers and technicians
Must have working rights that align with long-term employment requirements in Australia
What we offer:
On-the-job training provided
Career development opportunities
Onsite parking
Supportive team and stable work environment
Monday to Friday work schedule with rotating Saturdays and flexibility around weekend hours