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Border International provides quality service from start to finish with our fully equipped mobile service trucks and our certified technicians. We have the latest in work truck diagnostics software, OEM parts, and commercial truck repair technologies for a professional job done right. Join the Border International family!!! Border International is hiring a Parts Counterperson in El Paso, TX!! At RJ Border International Trucks and Trailers, one of the country's leading heavy-duty and trailer dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Parts Counterperson in an exciting and growing company and working with top professionals in the industry, then consider joining our team, We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment as a Parts Counterperson builds sales by developing dealer and distributor programs and processing orders and directing customer fleet service repair into our service centers.
Job Responsibility:
Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Informs customers of companion part requirements, specials, and ensures that the customer is exposed to the full product line
Answers phone calls, providing price quotes and other information within a timely matter
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
Provides a high level of service to internal and external customers
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from an outside source and submits an emergency order, if necessary
Requirements:
High school diploma or general education degree (GED)
or six-plus months of related experience and/or training
or equivalent combination of education and experience
Flexible schedule - must be available to work some Saturdays
Must have computer proficiency
Team oriented, flexible and focused on maintaining a high level of customer service
Extensive knowledge in commercial auto parts strongly preferred
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