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This position is ideal for someone with strong technical product knowledge who enjoys combining customer service, sales support, and hands-on order fulfillment in a fast-paced environment.
Job Responsibility:
Prepare accurate quotations for customer product inquiries
Provide customers with detailed product information and technical guidance
Process sales orders from initial inquiry through fulfillment
Respond promptly to customer questions and follow up as needed
Pull, package, and prepare orders for pickup or delivery (parts, fittings, pipe, fixtures, etc.)
Design, size, and troubleshoot hydronic heating systems, including baseboard, radiant, and steam
Participate in networking events, training sessions, and professional groups to support sales growth
Requirements:
High school diploma or equivalent
3+ years of relevant industry experience
Strong technical knowledge of products and system design (hydronic/heating experience preferred)
Excellent written and verbal communication skills
Proficiency in Microsoft Word and Excel
Strong attention to detail and accuracy
Self-motivated with a positive, customer-focused attitude