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This is a great opportunity for an individual who enjoys working in a fast-paced environment. As a Parts Counter Sales Associate, you will be responsible for assisting in the determination of parts requirements with customers, selling parts and providing order processing services. This position works closely with all members of the branch to maintain and ensure a high level of customer satisfaction.
Job Responsibility
Process phone, email, and walk-in parts orders
Effectively communicate product knowledge to customers
Prepare quotes and provide product lead times, and freight costs to customers
Manage parts orders and provide customers with order status updates
Communicate with vendors and manufacturers when required
Process paperwork including invoicing to customers and matching invoices to purchase orders
Use a computer to retrieve customer information, stock status, purchase orders
Participate in annual parts inventory physical count
Assist and provide support to Product Support Sales Representatives
Coordinate with Credit Department on customer account credit status
Operate a forklift to load and unload items
Lift 50 lbs and use ladders
Requirements
High School Diploma or GED
Proficient in Microsoft Office products (Outlook, Word, and Excel)
Ability to lift 50 lbs
Operate forklift
Effective verbal and written communication skills
Nice to have
Previous parts experience
What we offer
Medical, Dental, Vision, and Prescription Insurance
Health Savings Account
401k/Roth Retirement Savings Plan with Company Match
Participation in Annual Profit-Sharing Plan
Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)