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Parts Counter Associate

United States, Avon · Job Posted June 29, 2026
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Job Description

The parts counter person job duties include but are not limited to: Greet customers at the parts counter and assist them in identifying and purchasing the correct parts for their string trimmers, mower and other small engine equipment. Utilize computerized inventory systems to look up part numbers, check stock levels, and place orders for parts not in inventory. Process transactions, including sales and returns, accurately handling cash, credit, and other forms of payment. Maintain the parts counter area, ensuring it is clean, organized, and well-stocked with necessary supplies and parts. Receive, unpack, and store incoming parts shipments, verifying quantities and cataloging items in the inventory system. Coordinate with the service department to provide parts needed for repairs and maintenance, ensuring timely delivery to maintain workflow. Prepare and ship out parts to customers or other locations, following proper packaging and shipping procedures to prevent damage. Conduct periodic inventory audits to verify stock levels, identify discrepancies, and adjust inventory records as necessary. Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 6,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Job Responsibility

  • Greet customers at the parts counter and assist them in identifying and purchasing the correct parts for their string trimmers, mower and other small engine equipment
  • Utilize computerized inventory systems to look up part numbers, check stock levels, and place orders for parts not in inventory
  • Process transactions, including sales and returns, accurately handling cash, credit, and other forms of payment
  • Maintain the parts counter area, ensuring it is clean, organized, and well-stocked with necessary supplies and parts
  • Receive, unpack, and store incoming parts shipments, verifying quantities and cataloging items in the inventory system
  • Coordinate with the service department to provide parts needed for repairs and maintenance, ensuring timely delivery to maintain workflow
  • Prepare and ship out parts to customers or other locations, following proper packaging and shipping procedures to prevent damage
  • Conduct periodic inventory audits to verify stock levels, identify discrepancies, and adjust inventory records as necessary

Requirements

  • Greet customers at the parts counter and assist them in identifying and purchasing the correct parts for their string trimmers, mower and other small engine equipment
  • Utilize computerized inventory systems to look up part numbers, check stock levels, and place orders for parts not in inventory
  • Process transactions, including sales and returns, accurately handling cash, credit, and other forms of payment
  • Maintain the parts counter area, ensuring it is clean, organized, and well-stocked with necessary supplies and parts
  • Receive, unpack, and store incoming parts shipments, verifying quantities and cataloging items in the inventory system
  • Coordinate with the service department to provide parts needed for repairs and maintenance, ensuring timely delivery to maintain workflow
  • Prepare and ship out parts to customers or other locations, following proper packaging and shipping procedures to prevent damage
  • Conduct periodic inventory audits to verify stock levels, identify discrepancies, and adjust inventory records as necessary

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