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Parts Correspondent

Canada, Edmonton · Job Posted May 28, 2026
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Job Description

We are currently seeking an experienced, customer-focused Parts Coordinator to join a leading provider of material-handling, storage, and automated systems solutions in Edmonton. This is an excellent opportunity for an organized and detail-oriented individual with experience in parts, inventory, warehouse operations, and customer service. The ideal candidate will thrive in a fast-paced environment and play a key role in supporting technicians, internal departments, and external customers by ensuring accurate inventory management and timely parts coordination.

Job Responsibility

  • Maintain accurate parts inventory within the warehouse
  • Coordinate efficient shipping and receiving processes
  • Ensure parts are organized and readily available for shop and Road Service Technicians
  • Respond to incoming parts calls, emails, and inquiries promptly
  • Research and source parts numbers for technicians and customers
  • Handle technical inquiries from factories and vendors
  • Process orders, purchase orders, warranty documents, and quotes within the ERP system
  • Monitor and manage back-ordered items, update tracking systems, and communicate delivery timelines
  • Maintain accurate parts pricing and communicate updates as required
  • Complete weekly/monthly billings and replenishment of consignment inventory
  • Code invoices accurately and verify receipts of purchased items
  • Perform annual inventory counts and inventory audits
  • Operate Raymond Reach forklift as required (certification not required)
  • Utilize Excel, DE systems, and inventory tracking systems daily

Requirements

  • Minimum 3 years of related experience in parts coordination, inventory control, auto parts, industrial parts, or material handling environments
  • Strong understanding of shipping/receiving and warehouse inventory processes
  • Experience working with ERP systems, tracking systems, and Microsoft Excel
  • Excellent communication and customer service skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and manage deadlines in a fast-paced environment
  • Self-motivated with the ability to work independently
  • Mechanical parts knowledge of forklifts, sweepers, scrubbers, or industrial equipment is considered a strong asset
  • High School Diploma or equivalent preferred

Nice to have

  • Mechanical parts knowledge of forklifts, sweepers, scrubbers, or industrial equipment is considered a strong asset
  • High School Diploma or equivalent preferred

What we offer

  • Competitive pay
  • Stable full-time opportunity
  • Work with an industry-leading material handling company
  • Supportive and team-oriented environment
  • Opportunity to grow within a well-established organization

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