Parts Correspondent

• Providing face-to-face, over the phone and email support and advice to our customers to ensure they receive the right product and service information to meet their requirements
• Interpret & process incoming purchase orders for efficient dispatch
• Coordinate the dispatch of customer orders within an acceptable time frame, ensuring all documentation requirements are met
• Quote enquiries, monitor sales orders daily
• Provide full and comprehensive parts support our internal service department/team of Field Service Technicians
• Inform internal and external customers of their orders' progress, maintaining a high standard of customer service at all times
• Work with our Supply Chain team to ensure accurate forecasting and deliveries

• Previous experience in a parts department environment
• High levels of accuracy and be detail orientated
• A proven understanding of the importance of great customer service
• Be a computer savvy individual who is confident to learn and use multiple systems
• Displays a positive and enthusiastic attitude
• Able to work without direct supervision

Previous exposure to mechanical parts or technical products

• Get paid weekly
• Onsite parking
• Life insurance
• Discounted medical insurance
• Discounts on retail products
• Work towards a NZQA level 3 Automotive Parts and Accessories Certificate