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Randstad Operational is actively seeking a Bilingual Parts Clerk for a full-time, permanent position within the Manufacturing & Logistics sector in Baie-d'Urfé, West Island of Montreal. This role is central to the company's operations, managing the inventory of parts and accessories essential for mechanics and customers. The position is located in a plant environment, Monday to Friday, from 8 AM to 5 PM.
Job Responsibility:
Respond to customers (mechanics and external clients) in a professional, courteous, and timely manner
Process orders: prepare customer and mechanic orders, including picking and packaging the necessary parts
Research special or out-of-stock parts using catalogs and computerized inventory systems
Place parts orders with our suppliers and ensure rigorous follow-up
Prepare and submit accurate price quotes to clients
Conduct proactive follow-ups on customer orders to guarantee their satisfaction
Actively participate in the sales of parts and accessories
Maintain parts inventory, ensure stock accuracy, and participate in cycle counting
Perform all other related tasks as requested by the immediate supervisor to support Manufacturing & Logistics operations
Requirements:
Essential Bilingualism (French and English) for communication with customers and suppliers
Excellent communication skills and a keen sense of customer service
Strong knowledge of parts and accessories for equipment (automotive, agricultural, construction, etc.)
Proficiency with computerized systems (ERP, inventory management, MS Office)
Autonomy, resourcefulness, and the ability to solve problems efficiently
Strong organizational skills and attention to detail for inventory management
Ability to work effectively in a team in a dynamic Manufacturing & Logistics environment
Nice to have:
In-depth knowledge of various parts
Experience from the automotive sector, heavy machinery, or a similar warehouse/plant role
What we offer:
Comprehensive group insurance package: medical, paramedical (massage, osteopath), life, long-term disability, vision, and dental care
Group retirement savings plan (RRSP) with a generous employer contribution
4 additional days off per year
Annual allowance for work equipment (safety gear, uniform)
Access to ongoing training to develop your Parts Clerk skills
Participation in company events, fostering team spirit
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