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Lotus UK Manufacturing Logo Lotus UK Manufacturing · Logistics

Parts Business Manager

United Kingdom, Coventry · Job Posted July 04, 2026
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Job Description

This is a hands-on role responsible for the end-to-end execution of the parts business across Europe. You will manage daily import/export flows (EU and non-EU), classify HS codes and confirm Country of Origin (COO), process customized and special orders, run stock and back-order analyses, lead stock counts, and support audits (internal and SOX). The role partners closely with dealers, technical teams, Regional Account Managers (RAM), suppliers, and logistics providers to ensure availability, compliance, cost efficiency, and service excellence.

Job Responsibility

  • Manage daily import/export flows (EU and non-EU)
  • Classify HS codes and confirm Country of Origin (COO)
  • Process customized and special orders
  • Run stock and back-order analyses
  • Lead stock counts
  • Support audits (internal and SOX)
  • Partner closely with dealers, technical teams, Regional Account Managers (RAM), suppliers, and logistics providers
  • Cope with IT department to develop new Lotus IT system for spare parts business
  • Coordinate with IT department to enhance the existing systems
  • Execute day-to-day import/export transactions
  • Prepare and verify shipping and customs documents
  • Coordinate with customs brokers, freight forwarders, and warehouses
  • Track shipments, resolve holds/discrepancies, and control logistics costs
  • Maintain accurate HS codes and COO data for all parts
  • Answer dealer/internal queries on HS/COO
  • Monitor regulatory changes and update master data
  • Process customized and non-standard orders end-to-end
  • Work with engineering, suppliers, and planning to secure parts availability and quality
  • Identify tangible cost reductions in freight, duties, packaging, and inventory holding
  • Consolidate shipments, optimize Incoterms
  • Support pricing/margin decisions through cost breakdowns and variance analysis
  • Operate and evidence key controls across order-to-cash, inventory, and trade compliance
  • Prepare audit samples, respond to findings, and implement corrective actions
  • Maintain process documentation
  • Implement packaging optimization initiatives
  • Validate packaging specs with suppliers and 3PLs
  • Be the operational point of contact for dealers and RAM on parts availability, supersession, and application queries
  • Coordinate with technical teams to resolve product queries and quality concerns
  • Own routine analytics: stock levels, back orders, slow/obsolete items, and supersession mapping
  • Set and adjust stock parameters
  • Plan and execute cycle counts and annual counts with 3PL partners

Requirements

  • Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field
  • Experience in parts/aftersales/logistics with hands-on import/export and inventory control experience (automotive preferred)
  • Working knowledge of EU customs processes, HS/COO, and Incoterms
  • Strong data skills (Excel), attention to detail, and bias for action
  • Fluent English
  • Additional EU languages a plus
  • Experience in audit/SOX environments is a plus
  • Someone who can speak both Mandarin and English would be desirable

Nice to have

  • Experience in audit/SOX environments
  • Additional EU languages
  • Someone who can speak both Mandarin and English

What we offer

  • 25 days’ holiday plus bank holidays
  • Pension scheme access
  • Annual bonus - non contractual
  • Private Healthcare
  • Access to the Employee Car Ownership Scheme / or mobility allowance depending on location
  • Group income protection based on length of service
  • Family Friendly policies
  • Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT
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