Parts Assistant Job at Activate Group Limited (Huntingdon)

Job Description

We’re looking for a Parts Assistant to be part of our success story. To facilitate parts orders for Activate Parts ensuring both accurate and timely processing of orders and swift invoicing upon completion. To provide accurate and timely administrative support to Head of Parts and Operations Manager.

Job Responsibility

Manage orders placed by AAR and Repairer Network centres via e-mail and telephone
Manage decals placed by AAR and Repairer Network centres via e-mail and telephone
Process orders from point of sale, through delivery and invoice
Process and prepare invoices upon completion of delivery
Develop working relationships with key contacts at AAR
Chase supplier invoices and claim references
Monitor and chase any parts delays and back orders
Answering telephone and email queries
Maintain and update databases to ensure orders are entered correctly
Producing Reports and analysis to ensure compliance within all orders processed
Monitor jobs authorised by Engineers to ensure repairers are ordering parts correctly
Other general administrative support and ad-hoc projects as required

Requirements

Excellent Microsoft skills particularly Outlook, Excel and Word
Excellent communication skills, in particular telephone and email based
High standards of accuracy and attention to detail
Able to work on own initiative and manage own time and workload
Excellent customer service skills and the ability to work with internal and external stakeholders
Database experience

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Amazing Christmas & Summer parties
Free breakfasts and fruit
Birthday surprise for everybody

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